Trader Joe's reviews

4.1

82% would recommend to a friend

(10,565 total reviews)
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Bryan Palbaum

73% approve of CEO

72% positive business outlook

Trader Joe's has an employee rating of 4.1 out of 5 stars, based on 10,565 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Trader Joe's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

11K reviews
1.0
Oct 13, 2014
Recommend
CEO approval
Business Outlook

Pros

Full Time hours and discout on food items.

Cons

I have to say I used to be a fan of Trader Joe's but after working in there distribution center in Stockton California for just a few weeks I came to realize how bad of a company they are. First off we have old outdated products being sent out to various stores from our "Order pickers" who take the online orders and send out. Salad's in the wharehouse are Never Rotated by the morning Shift crews and to save the company money the "Leads" Will actually send out expired or "last Day" products to various stores in hopes of saving costs. Trash is everywhere and Sometimes the food spilled in the back is not cleaned up for Days until the smell gets so bad or mold starts to grow. Food and produce is spilled over and over with no one taking ownership of what happens, accidents are prevalent almost on a Daly basis, workers are Not properly Trained on how to use equipment. When I first got hired there the agency stated there is No onsite training or management who can train new employees who come in. Basically if you say you "know" How to use the equipment, your hired with No background check, No references or No Equipment license. Rodents (mice & rats) are Everywhere and tearing into dry good, produce and boxes in the building. Some of the Rat traps are right above the food boxes with dead corpses stuck in those traps sometimes for days on end until they begin to smell. There is No leadership and employees basically do as they please, most take time in the break rooms and nothing gets done on the floor, pallets are dropped, damaged and Not safely moved with no shrink wrap. I have hundreds of photos I'm sending into the Business headquarters to try and get a response back on why the distribution center is ran this way, 90% of employees don't speak any English so when you need something done, there is a severe lack of communication. If you see this review, ask the management in the stores how carefully there products are sent to there stores for consumer use.

1.0
Jun 19, 2014
Recommend
CEO approval
Business Outlook

Pros

Competitive pay for those lacking undergraduate degrees

Cons

Sexual harassment of customers is routine and rampant in the Santa Clara County stores. Training is lacking for the entry level Crew Member position: once their initial three weeks are up there is essentially nothing new to learn. We could have raised much stronger leaders if the Crew Members under our command were given the same resources and guidance that Mates are regarding leadership, team building, and effective problem solving techniques.

2.0
Aug 24, 2013
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits for the industry. Flexible work schedules for part-time crew members. Crew members are assigned a variety of tasks daily--not stuck doing doing the same thing for 8 hours straight! Generally friendly customers.

Cons

Training for new hires is virtually non existent. New crew members are given very little in the way of an orientation to the store or company culture. Lax discipline--some crew members are incredibly lazy and they get away with it! Raises and benefits have been cut recently. Business practices are very backwards. Technologically primitive. No cameras or alarm systems. Does TJ's know or even care how much their customers AND employees are stealing from them?

Viewing 22 - 24 of 10,565 Reviews

Glassdoor has 10,902 Trader Joe's reviews submitted anonymously by Trader Joe's employees. Read employee reviews and ratings on Glassdoor to decide if Trader Joe's is right for you.