Trader Joe's reviews

4.1

82% would recommend to a friend

(10,566 total reviews)
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Bryan Palbaum

73% approve of CEO

72% positive business outlook

Trader Joe's has an employee rating of 4.1 out of 5 stars, based on 10,566 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Trader Joe's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

11K reviews
4.0
Apr 7, 2017
Recommend
CEO approval
Business Outlook

Pros

-Great way to earn a decent wage without a college degree. You don't even need a H.S. degree, I believe. -You can get a raise every six months. It's not guaranteed but it's pretty easy to get...Just do the work and be nice. Don't call out or show up late all the time. -Dental and vision available if you work 3-days a week. Anthem Blue Cross/Blue Shield if you work 30hrs a week. You can accomplish this by working 5 days a week or 4 days and picking up someone's shift every now and then. You can also work at night and stay late to reach the total number of hours required during a measurement period (every 6 months). -Since there are over 200ppl working there you have a good chance of working the schedule you want. Some people like to work early in the morning. Others like to work at night. Many have 2nd jobs, school and/or other obligations. -The managers are really positive for the most part. When you start they're patient and understanding. As long as you do your best, they're cool. -Your co-workers end up being like a family. There are some really good people you will work with. -TJs contributes the equivalent of 10% of what you earn to a 401K. You don't have to match it. They do it on their own. It just takes about 6yrs for it to fully vest.

Cons

-It can be really, REALLY exhausting. You'll be lifting heavy boxes of apples and jars of sauces and gallons of milk. Even the older crew in their 50s and 60s hustle. We work even harder when the store is closed. In the morning we’re scrambling to get ½ the store packed out before we open and at night we’re scrambling to get the other ½ of the store packed out so we’re not there after 2-3am. -If you want to earn more money, the only way to do it is to become a manager (mate). Crew members train new people and write orders for different sections of the store but receive no extra pay for it. Writing an order is a huge responsibility as it can mean not enough kale or too much that ends up going bad. It can directly affect the profitability of the store. -Speaking of mates, if you become one, you'll be expected to work 10hr shifts, will be bounced to different stores sometimes on a day’s notice and if you close at night, you'll have to stay until everything is completed no matter what. -Which brings me to another issue. If you close at night and have to leave at your designated time, the mates won't say anything but will be disappointed if you don't finish your section...Why? Because they'll have to do it. -There's no human resources department. At the Brooklyn (Court St.) Store there are around 250 employees working there. The general manager (Captain) is your judge and jury. He can fire you at will. Fortunately he's pretty cool so you won't have to worry about walking on eggshells. Still, it would be nice to have an HR Dept. for sexual harassment, racism and inappropriate behavior issues that arise. -For example, there's a person who has been writing the order for one of our most important sections for years. He calls his female co-workers, “baby” and “honey” instead of their names and has a macho attitude when talking to the guys. He’s a hard worker but many people don’t like to work in this section because of it including me. The captain, however, has an incentive to keep him in that capacity; it’s better for the store’s profitability. The worker has no incentive to change his behavior. He’s been in that same position for years and the captain is supposed to change the roles of the employees so no one person does the same thing and nothing else. I don't want to say anything because I have no faith that my concerns will remain anonymous.

1.0
Dec 14, 2014
Recommend
CEO approval
Business Outlook

Pros

- Having different responsibilities throughout the day, rather than being stuck in one place for 8 hours - Fun and caring crew - Customers, for the most part, are nice and friendly - Used to be the best place to work, but, has been declining little by little, so that no-one would notice, over the years. Now it's by far the worst it's ever been.

Cons

- Everything is being cut, including hours and benefits. - Rampant favoritism - some employees are allowed to take many smoke breaks and can do very little work and still get a raise/promotion, while others are expected to pick up their slack and do double the work for the same or lower pay. - Other than your pay possibly increasing through raises, seasoned crew members are given no other perks. Their hours get cut because they are paid more, making it less likely for them to get/keep benefits, so the company keeps even more money in it's pocket.

4.0
Oct 7, 2014
Recommend
CEO approval
Business Outlook

Pros

The atmosphere is pretty laid-back and friendly. Benefits are good -- dental and vision for working at least 17.5 hours per week, full medical for working at least 30 hours per week -- and the company pays something like 75% of your premium. Paid time off is accrued as you work. They are pretty flexible about schedules. For the most part, you can decide what days and hours you work.

Cons

There is a major lack of organization and communication within the company. When messages are sent from corporate, they often don't make it all the way through the chain down to the lower employees, or they are really different when they get there. Hence, we will hear different messages from each mate, and I'm sure each store's mates are hearing different messages from each captain. Each store's art department is expected to find its own equipment and is given a very small budget to do so. Each store's computers and printers are provided by a central office, and most are 10+ year old machines that have been refurbished countless times. Transferring files to or from our computers is extremely difficult, because we can't access any websites except traderjoes.com, and most of the computers have no usb ports. Each store does have its own wifi signal, but its name is kept secret and it is undiscoverable by outside devices. Regional managers visit the store several times a year and make drastic decisions about our day-to-day operations without good reasons and without really seeing the effects. Almost everyone is required to work at least one weekend day. There is an "everyone does everything" policy, which mandates that every employee must work at the registers and/or stock merchandise, regardless of department or specialty.

Viewing 25 - 27 of 10,566 Reviews

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