TransPerfect Client Associate reviews

3.2

22% would recommend to a friend

(167 total reviews)

Phil Shawe

52% approve of CEO

10% positive business outlook

Client Associate employees have rated TransPerfect with 3.2 out of 5 stars, based on 167 company reviews on Glassdoor. This indicates that most Client Associate professionals have a good working experience there. TransPerfect is rated in line with the average (within 1 standard deviation) by Client Associate professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

167 reviews
1.0
Oct 23, 2016

Don't work here!

Recommend
CEO approval
Business Outlook

Pros

-I made some lifelong friends during my time at TransPerfect. -Lots of hands on business experience. Good way to get your foot in the door coming right out of college.

Cons

Despite the positives that I listed above, my experience as an employee at TransPerfect was a nightmare. For starters, the compensation plan is a complete joke. Granted it was my first job out of college and is an entry level position (account manager), but I was barely scraping by in a position that usually earns around $20k more than what I was offered. The absurd part of it is that I was in a sales role where there wasn't any sort of commission plan. Anybody who I've told that to outside of the company has said that they've never heard of such a thing. How do you motivate your salespeople to sell if there's no commission plan? People in upper management will tell you that the incentive is in promotion to account executive, and that most account managers will be able to earn the promotion within 6-12 months. However, even with the promotion you only earn a slight increase in your base salary (from $40k to $45k...if you're lucky) and your commission plan is only around 2% of each proactive sale that you make...again, that's if you're lucky. I've heard of account executives earning only .25% commission. On top of everything else you have a toxic work environment. Upper management is abysmal. My manager picked on me for no reason and made me feel like I was constantly on the verge of being fired. Take note, too, that I was one of the top performers in the office, yet there were people below me who couldn't meet their numbers that my manager absolutely loved. For whatever reason it was personal to him. The worst part about it is that particular attitude is extremely pervasive throughout the entire upper management team. It's a culture of entitlement and is totally unprofessional. The worst part is that everything I've said is only the tip of the iceberg. I could go on for hours. I'm thankful for the opportunity that I was given directly out of college, but there are definitely better options at other companies. I managed only 10 months there and half of my time was spent looking for another job so that I could get out. Avoid TransPerfect at all costs.

2.0
Feb 22, 2016
Recommend
CEO approval
Business Outlook

Pros

Young office and great people You will learn a decent amount This taught me to REALLY appreciate past and future jobs/companies

Cons

Understaffed, underpaid unless you are extremely senior. Compensation is almost pyramid scheme-esque. Your first 3-5 years in this sale role you will be making anywhere from a quarter of a percent to (max) two percent commission while your manager or director makes the other 9%. INSANE. 60-80 hour weeks for 40k/year

1.0
Jan 7, 2016
Recommend
CEO approval
Business Outlook

Pros

Everyone partys. HARD. That's the only reason. There is some travel at times. That's about it. Not many pros to share.

Cons

Everything. Production sucks. Linguistic quality sucks. Rates are too high. Deals and commissions are split so you barely make any commission. Sales goals are outrageous and unattainable.

Viewing 148 - 150 of 167 Reviews

Glassdoor has 4,303 TransPerfect reviews submitted anonymously by TransPerfect employees. Read employee reviews and ratings on Glassdoor to decide if TransPerfect is right for you.