TransUnion reviews

3.6

58% would recommend to a friend

(2,773 total reviews)
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Christopher Cartwright

65% approve of CEO

56% positive business outlook

TransUnion has an employee rating of 3.6 out of 5 stars, based on 2,773 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TransUnion employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Aug 27, 2016
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits were decent. Location is near the train stations on the west side of downtown. The office looks modern. This place will give you an excuse to constantly blow off your friends.

Cons

The expectation is work is the number one thing in your life and everything else is way down the list. The work environment in many parts of the building is really noisy and crowded. Very high turnover in many parts of the organization. Values and culture are only lip service. 50-60 hour weeks are the norm.

3.0
Apr 16, 2016
Recommend
CEO approval
Business Outlook

Pros

Good flexibility and autonomy. Good benefits, convenient location and nice work environment. I work with a lot of smart people who care about what they do. TransUnion has good solutions, is always working on developing better ones, and has a lot of potential.

Cons

For the most part, If you are not in Senior Management here you are all but ignored. Ambition of senior managers overrides their interest in encouraging and supporting their own team members. And the top execs here encourage that style of management.

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TransUnion Response
10y
Your feedback is important to TU, so thank you for taking time to write a review. I’m sorry to read about your negative experience. If you’re open to chatting more, please email us at LifeAtTU@transunion.com. -TM
2.0
Jul 23, 2014
Recommend
CEO approval
Business Outlook

Pros

Pay is okay for Chicago, but could be a bit higher. They have pre-tax deductions for transit including CTA, Metra, PACE, and NICTD. You get a fair amount of days off each year, and for the most part everyone is a pleasure to work with. They're in the middle of remodeling the main corporate office in Chicago to an 'open floor' style in order to combine their three Chicago offices in to one. It makes collaborating much easier than being stuck in a cube all day.

Cons

As the title says, 'not my job, not my problem' is the attitude a good chunk of people have here. If a roadblock is encountered during a project everyone runs in circles trying to figure who is responsible for that piece and have them fix it, rather that fixing it themselves, even though it would take less time in the long run. The lack of motivation to go above and beyond is partially responsible for this in my mind. There isn't much in terms of incentives for non-sales positions. I've seen people asleep in conference rooms or reading books for hours on end. Instead some individuals get on a power trip and knock co-workers for the smallest things, even though they are far from perfect, and parts of the corporate office at times resembles a frat house. Be prepared to not be able to focus on doing your job without the help of headphones. Other cons include: - Poor/lack of training on any and all software systems/applications. It's sink or swim when it comes to software/applications - Lack of defined goals by superiors in projects and for personal development - Information is not shared across the organization, which hinders cross business unit projects - Poor interpersonal skills by employees. Supervisors don't know how to communicate professionally with employees at all. Instead it's very gossipy and full of cliques. Navigating your way around these cliques is an unfortunate part of the job. - Little accountability. People only take responsibility for good things and won't own their mistakes. - In some areas, employees know more than their supervisors when it comes to positions responsibilities and how to execute those tasks.

Viewing 58 - 60 of 2,773 Reviews

Glassdoor has 3,149 TransUnion reviews submitted anonymously by TransUnion employees. Read employee reviews and ratings on Glassdoor to decide if TransUnion is right for you.