TransUnion reviews

3.6

58% would recommend to a friend

(2,773 total reviews)
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Christopher Cartwright

65% approve of CEO

56% positive business outlook

TransUnion has an employee rating of 3.6 out of 5 stars, based on 2,773 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TransUnion employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Oct 18, 2018

Employees want to be valued!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible work schedule*based on performance* Benefits*when you’re single* Salary*only if you have a degree* Promotion *only if you’re liked*

Cons

The management provides unrealistic expectations and pushes employees to strive for goals that is not attainable. Feedback is not given for growth but to criticize. It’s of less of what you get from the experience but more of what they can get out of you. Management promotes employees whom they like even if they only been in their role for a short amount of time. True opinions and transparency is not welcomed. A lot of red tape policy. They encourage you to voice your opinion but you are later criticize for it.

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TransUnion Response
7y
I appreciate you sharing your feedback. I want to start by saying each and every associate at TransUnion is valued. It disheartens me to hear that you feel favoritism is happening within your team — that's not the type of environment I want for any of us here. My hope is that TU is a place where all ideas are heard and valued, and associates are rewarded fairly for the work they do. This is something we regularly talk about, and will continue to talk about, with our leaders and managers. I'd welcome the chance to talk to you further about your experience — please reach out. - Anne Leyden, EVP HR
3.0
Sep 7, 2018
Recommend
CEO approval
Business Outlook

Pros

-Great culture, great people and overall a fun place to work. -Company puts in a decent amount of effort to keep employees happy (appreciation events and various outings throughout the year). -Open door policy - most senior level execs don’t have offices so it’s easy to interact with them everyday. -“Flexible” time off and work from home policy

Cons

-Huge work/life balance problem. Most people work late into the day after they get home. -Flexible time off is great and all but frowned upon when you take more than 15-20 days. Workload also prevents you from taking advantage of it. -Misogynistic culture. Company is sexist towards women and some females are mistreated. -Weak middle management. -Lots of favoritism going around.

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TransUnion Response
7y
I’m happy to hear that you are enjoying the people at TU and appreciate the employee experience we are all working to create for one another. But, favoritism and sexism are completely counter to the culture we believe in. I would be so grateful if you would reach out to me directly and help me understand more about this - it cannot be tolerated. - Anne Leyden, EVP HR
1.0
Apr 30, 2018
Recommend
CEO approval
Business Outlook

Pros

I've read certain locations are very agreeable. Chicago, Crumm Lynn, etc. Bad locations depend entirely on your manager. I think some people are happy in the Boca Raton office, but I don't think most in technology are. If you have a bad mid manager then nothing on Earth will ever move them, because their upper managers have a vested interest in keeping them around so they themselves don't look bad. No one can argue that the benefits are good but I'd argue about everything else.

Cons

Bad management, poor quarterly planning, poor training, inability to craft/follow yearly goals, pitiful raises even for promotions. You will be promised a promotion almost every year, just like everyone else, but you won't get it. Even aggressive promotions are max 5% raises. They will "accidentally" forget to promote you or "the budget/boss doesn't agree" despite their promises. They'll make your boss's boss out to be the bad guy so they can pass the blame and pretend to be "on your side" but never believe this line, ever. Mid managers are told to blame the "big boss" so they look innocent/sympathetic. Their system habitually needs a set of scapegoats vs a set of golden children to function. Even when everyone is doing well, they need someone on which to place the blame. The role of scapegoat rotates, but you will probably find yourself in it eventually. In Boca Raton, speaking Spanish carries more weight than the rest of your resume and performance. Otherwise, anglophones will be hired and promoted on their merits but realize you're playing a rigged game.

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TransUnion Response
7y
Thank you for your transparency. I'm disappointed to hear that your experience hasn't been what we would hope and want for our people. It is important to me that you have the support of your manager and feel good about coming to the office each day. Please reach out to me - I would appreciate the opportunity to help. - Anne Leyden, EVP HR
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