TransUnion reviews

3.6

58% would recommend to a friend

(2,773 total reviews)
avatar

Christopher Cartwright

65% approve of CEO

56% positive business outlook

TransUnion has an employee rating of 3.6 out of 5 stars, based on 2,773 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TransUnion employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

3K reviews
2.0
May 19, 2021

Just another megacorp

Recommend
CEO approval
Business Outlook

Pros

- Good work/life balance, but only if you know how to set boundaries - Decent "matrixed" experience. You will work with many different departments - Okay benefits, but nothing special. "Unlimited" PTO, 401k match, typical holidays + some random dates off, small discretionary bonuses 1-2 times per year (though not guaranteed)

Cons

- Pay simply isn’t competitive and won't increase without a title change. Growth opportunities are minimal. - Too many managers without clear responsibilities and really don’t make any positive changes. Understaffed on people who actually get work done - Thankless environment. Nobody cares about your career progression, compensation or goals (they'll pretend though) - Difficult to get things done. Lots of technology and processes are very outdated and you won’t have the ability to make change. There are few who know how to navigate, and trust me, they’re too busy As another user has indicated, the CEO is much more focused on harping the next social or political issue rather than being a true industry leader. The cultural marxism forced upon you as an associate is exhausting and intrusive, and comes off as a trite virtual signal. Culture has been eliminated and there’s really nothing special about TU compared to when I started. It is just another mega-corp.

avatar
TransUnion Response
4y
I appreciate you sharing your transparent feedback, and I’m disappointed to hear about your experiences. We have a dedicated career advisor to help associates with their career growth and want to be sure that everyone is appreciated for their contributions. If you’re not having this experience with your team or leadership, please reach out to me directly so we can address this. – Teedra Bernard, Chief Talent and Diversity Officer
1.0
Jun 19, 2020
Recommend
CEO approval
Business Outlook

Pros

The location from the train station isn't too bad

Cons

Terrible bosses, pigeon-hole non-inclusive culture, and no growth. Similar to the original poster- this same vice president started talking to others in my new workplace, which is astonishing. I too left on good terms. It is very disturbing to know that some with title and power lack the maturity to allow a good employee to leave and that the organization does not take any action. i was told that i was the third person hired in the role in one year-- two others left before me, which should say something. Clearly the human resources department has a retention issue and executive management is unaware of the root causes as to why people leave. Additionally, those that leave are always portrayed in a negative light by saying they are not a "good culture fit," though that is not the case. Transunion should own up to the retention issues that they have and take action to mediate them- which should include getting rid of managers that bully, harrass and/or do not truly live the TU values.

avatar
TransUnion Response
5y
Thank you for taking the time to share your feedback about TransUnion. It is important for us to hear what we are doing well and where we need to improve. You referenced a post from October 2019, as a part of my response at that time, I shared that everyone at TU deserves to be treated fairly and with respect – anything negative outside of that has no place here. That statement holds true today and we absolutely do not tolerate bullying or harassment. We failed you somewhere along the line and that is not the company we are or the culture we want to create. Your advice to management was to reach out to former employees for a full picture. I’m reaching out to you. Please contact me directly to share your experience. I hope to hear from you. – Anne Leyden, EVP HR
2.0
May 10, 2018

Tenure above talent

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

TransUnion associates are generally very friendly, kind people who are well-intentioned. Work-life balance is strong for most of the organization. Because people stay forever, there are many associates who have great perspective and strong networks across the org, making them invaluable partners.

Cons

People stay at TransUnion forever- This leads to complacency and stagnation across the organization. Change is slow-moving and some of the work done is incompetent, bordering on negligent. There is no path to promotion or growth in many cases, as the rungs above you on the corporate ladder are filled with people who've been there 20 and 30 years in some cases.

avatar
TransUnion Response
7y
I love the people at TU and I am so glad that you got to experience how kind and friendly they are. As I read your review further, I have to be honest, I felt my heart sink. We want TU to be the kind of place where everyone feels they have the opportunity to grow their career and succeed. By everyone – I mean those who are tenured and those who are new. Anyone who wants to work hard, learn and grow is someone who should feel they have a home here. I am sorry that you did not have that experience. I do appreciate the feedback – it won’t go unheard. - Anne Leyden, EVP HR
Viewing 67 - 69 of 2,773 Reviews

Glassdoor has 3,149 TransUnion reviews submitted anonymously by TransUnion employees. Read employee reviews and ratings on Glassdoor to decide if TransUnion is right for you.