TransUnion reviews

3.6

58% would recommend to a friend

(2,772 total reviews)
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Christopher Cartwright

64% approve of CEO

56% positive business outlook

TransUnion has an employee rating of 3.6 out of 5 stars, based on 2,772 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TransUnion employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Nov 26, 2023

WalMart Lite

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Your team and the people you know are going to make or break the day to day, and if nothing else you are going to learn a lot, because odds are high that you are covering for someone who left and you have to learn to do their job for no pay increase, and if you are very lucky a backfill will be approved for the open role. Good medical benefits too.

Cons

-Poorly handled RTO implementation and turnaround. At best leadership came off as sheltered and micromanage-y. -Once you pass a certain level of the company your budget to bring people where you want is unlimited, but below that and hope you can get approval for teammates to go to an office in their state (the company won’t reimburse the commute) and sit in a room to all dial in to a Teams meeting in separate states and try your best to do team building that way. -Someone I know joked earlier this fall that they didn’t know how morale could fall any lower. Surprise, the layoff announcements a week before Thanksgiving did it! -speaking of, the layoff/offshoring announcement feels like leadership broadly sees us all as replaceable cogs that they’d offshore to get a dime increase on stock price. Great feeling guys. -I know that we’ve been limited on company parties because of the pandemic, but guys, maybe a holiday party and literally any indication that leadership sees us as something other than walking salary expenses might do something for the morale problem. -while this is the first company I’ve worked for that actually does regular raises, 3% as the best you can hope for isn’t great, and most people seem to get raises by doing stints at other companies and getting hired back -I’m realizing as I’m typing this that between poor pay, underesourcing, and leadership favoring micromanagement that it’s starting to feel like I work at WalMart, and man, that is not what I signed up for.

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TransUnion Response
2y
We appreciate the time you took to review our organization and value your feedback as we look to enhance the associate experience at TransUnion. We encourage you to reach out to your manager or our HR team to further address your concerns. -TransUnion Talent Acquisition Team
2.0
Mar 21, 2024
Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO (except you can't use it because everyone is constantly overworked due to layoffs and low expectations) Pay is fair with market (except bonuses, which they fail to pay out as promised due to "financial conditions", though that didn't seem to hurt upper level execs from getting their payouts...)

Cons

This place is a disaster. Don't take a position here. If you are reading this because you were offered a role, decline it. If they offer more money, decline it again. First, you probably aren't getting a job offer because they only want to hire people in India (via the GCC) going forward, and any U.S. roles are now mandatory hybrid in-office. Good luck with dealing with getting to the Chicago office 2-3 times a week and working in the hotel conditions. Second, if you do get a role and don't mind going into downtown Chicago a few times a week to an office missing most of your team, they probably promised you a 10% bonus on your compensation. You won't get that. Not happening. You'll get about half, maybe a little more if you impress your manager and they take away some money from the rest of your team to bump your bonus. Either way, you aren't getting that bonus. Also, don't expect a significant raise for quite awhile. 2-3% at most. Even if you work hard and earn a title promotion, you aren't getting a pay increase. Third, the leadership is completely inept and incapable of their jobs. It's a serious mystery how these people got where they are. The leadership has spent years blowing through money and racking up debt to acquire smaller companies/technologies, promising it would lead to growth in existing and new markets/verticals. The actual result of that? 2 rounds of layoffs in 6 months, no bonuses/raises for employees (despite touting good quarterly numbers), forced attrition through RTO, outsourcing every job that isn't bolted down to India, squeezing pennies out of reducing or replacing tech stacks with open source or cheaper products, and overstressed U.S. employees because we have to deal with all of the above. So many critical teams have now been laid off/gutted/offshored that adds piles of work to those remaining. Morale is in the dumpster. No one here is optimistic about the future except the people at the top who are making plenty of money while shedding U.S. jobs and running the place into the ground. The tech keeps getting worse and worse. It's a mess.

5.0
Jun 11, 2018

Forward thinking culture + great people

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've worked at TU for several years. The culture just keeps getting better. Things are fast paced and continuously evolving (which I prefer). You are rewarded by thinking differently and going above and beyond. You are given opportunities to pursue cool projects or work outside your SME area. This usually requires you to work longer hours but gives you the opportunity to gain new skills and round out your career. The people I work with are smart, innovative, and not complacent. I've worked in several environments that don't value their people. This is not one of them and it's what keeps me at TU.

Cons

We are growing quickly and there's a lot happening. This isn't the company for you if you don't like change and to evolve. You have to be willing to ask questions and move the needle forward. If not, you will likely find this place frustrating.

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TransUnion Response
7y
Feedback like this is so great to read! We've worked hard over the past few years to continually improve our culture, and I'm glad to hear you've seen and felt the difference. It’s true things move quickly around here, but we know our employees can handle the challenge. Their hard work is the reason for all of our success, and that's why we want to invest in them as much as we can. If you think there's any way we can keep improving, please reach out to me. I'd be happy to help. - Anne Leyden, EVP HR
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