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Transworld Systems

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Transworld Systems Collections Representative reviews

1.4

0% would recommend to a friend

(15 total reviews)

Joseph Laughlin

Not enough data to show CEO approval

Collections Representative employees have rated Transworld Systems with 1.4 out of 5 stars, based on 15 company reviews on Glassdoor. This indicates that most Collections Representative professionals have a poor working experience there. Transworld Systems is rated 62% below average by Collections Representative professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

15 reviews
1.0
Mar 15, 2016
Recommend
CEO approval
Business Outlook

Pros

Stayed busy, co workers were awesome

Cons

management constantly changing bonus structure micro managed

1.0
Mar 12, 2016

Horrible

Recommend
CEO approval
Business Outlook

Pros

Great bonus opportunities. Only pros I have for this place is the money , if they don't change that soon.

Cons

This is the most unstable place I have worked at. This company bulid on nothing be lies, every since this company was sold to tsi it has change for the worst. I can write a list of how horrible they treat their employees. So I'll write 3 major ones, 1.upper management is so racist to the point where even other white collectors are starting to notice how bad they treat the black collectors,if your black collector in your not hitting goal they will fire you in heart beat,but let you be a white collector they will just move you to another department . I seen them write black collectors up for attendance issues but you also have white collector who have attendance issues too, but yet only time you see them in the office is when its bonus time. 2. The level of disrespect in this place is unheard of. I have seen upper management and supervisors yell in make rude comments towards collectors on the collections floor the things I have heard some of them say to some people is just right down nasty i can only imagine the kind things they say to people behind close open.oh please don'tdefend yourself cause that might end your employment there or upper management telling the supervisors to black ball you. 3. The lack of communication. In collections there is always change that happens, but unfortunately at this place they never notify you about the changes they made or their client made until you failed a call, the rules are if you fail a call they will take a portion of your bonus check in you can't do nothing about it.

3.0
Feb 10, 2016
Recommend
CEO approval
Business Outlook

Pros

My director was amazing. She helped me learn so much in so little of a span of time.

Cons

NCO really gutted the company. People that had worked there for decades found themselves replaced so that NCO could save money by hiring people in other states at much lower wages.

Viewing 13 - 15 of 15 Reviews

Glassdoor has 634 Transworld Systems reviews submitted anonymously by Transworld Systems employees. Read employee reviews and ratings on Glassdoor to decide if Transworld Systems is right for you.