Is Transworld Systems a good company to work for as a Collections Representative?

Collections Representative professionals working at Transworld Systems have rated their employer with 1.4 out of 5 stars in 15 Glassdoor reviews. This is a lower than average score with the overall rating of Transworld Systems employees being 2.6 out of 5 stars. Search open Collections Representative Jobs at Transworld Systems now and start preparing for your job interview by browsing frequently asked Collections Representative interview questions at Transworld Systems .

Does Transworld Systems pay Collections Representative employees well?

Collections Representative professionals rate their compensation and benefits at Transworld Systems with 1.0 out of 5 stars based on 15 anonymously submitted employee reviews. This is 75% worse than the company average rating for salary and benefits. Find out more about Collections Representative salaries at Transworld Systems.

What are the top reviewed jobs at Transworld Systems?

Customer Service Representative (73) , Associate (33) , Debt Collector (32) , Collections Specialist (29) , Customer Service Representative (CSR) (29) , Collector (26) , Collections Representative (14) , Senior Associate (13) , Sales Representative (9) , Account Executive (8) , Manager (7) , Recovery Specialist (7) , Sales (6) , Analyst (5) , Assurant associate operations (5)

What are the pros of working at Transworld Systems according to real employee reviews?

"Hours were great and they allowed you to work from home if you qualified and had kids" ((in 43 reviews)); "Good benefits while working here" ((in 17 reviews)); "manager is good hes a visionary" ((in 12 reviews)); "Great people to work with" ((in 12 reviews)); "great bonus if you're able to obtain it" ((in 8 reviews))

What are the cons of working at Transworld Systems according to real employee reviews?

"Transport management is poor." ((in 35 reviews)); "Pay was low and raises was a joke" ((in 26 reviews)); "Poor training and a bit out of step with current business building processes." ((in 25 reviews)); "High turnover in team leads & supervisors." ((in 11 reviews)); "They provide really less Salary with no cap on hours to work." ((in 10 reviews))

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Transworld Systems

Transworld Systems Collections Representative reviews

1.4

0% would recommend to a friend

(15 total reviews)

Joseph Laughlin

Not enough data to show CEO approval

Ratings by category

1.9

Diversity & inclusion

1.4

Culture & values

1.3

Work/Life balance

1.2

Senior management

1.1

Career opportunities

1.0

Compensation and benefits

Collections Representative employees have rated Transworld Systems with 1.4 out of 5 stars, based on 15 company reviews on Glassdoor. This indicates that most Collections Representative professionals have a poor working experience there. Transworld Systems is rated 62% below average by Collections Representative professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

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Reviews by job title

15 reviews

2.0

Jun 3, 2020

Could be better

Collections representative

Recommend

CEO approval

Business Outlook

Pros

Straight-forward management, fully remote work

Cons

Poor training, confusing and outdated looking customer system

3.0

Jul 17, 2017

Was alright

Collections representative

Recommend

CEO approval

Business Outlook

Pros

Easy, not much to do other than wait to get ahold of someone

Cons

Sitting at the computer not doing anything, will drive you crazy

3.0

Mar 31, 2016

Collections Representative (DOE)

Collections representative

Recommend

CEO approval

Business Outlook

Pros

-Bonus was lucrative if you were a hard worker -Job was easy due to laziness of other coworkers and ability to benefit off of that -Could basically do what you wanted to attendance wise to an extent because policies in place to reprimand employees was by passed by management due to favoritism -Hourly was higher than most collection agencies in the area

Cons

-No recognition for performance -No ability to move vertically within the company -False promises from management -Company policies were rarely enacted on an employee that abused them, no repercussions for employee that repeated offenses -Poor employees always got benefit of the doubt -Favoritism played major role in DOE department

Viewing 10 - 12 of 15 Reviews

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Collections Representative - Remote

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Transworld Systems

Transworld Systems Collections Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Could be better

Was alright

Collections Representative (DOE)

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