Is Travelers a good company to work for?

Travelers has an overall rating of 4.2 out of 5, based on over 7,571 reviews left anonymously by employees. This rating has been stable over the past 12 months. 84% of employees would recommend working at Travelers to a friend and 85% have a positive outlook for the business. The best reviews about Travelers have been left by employees working as UPDP - BI , UPDP and Managing Account Executive .

Does Travelers pay their employees well?

According to anonymously submitted Glassdoor reviews, Travelers employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Travelers. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Travelers?

84% of Travelers employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Travelers 4.1 out of 5 for work life balance, 4.2 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Travelers?

Claims Adjuster (295) , Account Executive (207) , Underwriter (176) , Account Manager (115) , Claims Representative (108) , Software Engineer (96) , Intern (81) , Manager (78) , Customer Service Representative (73) , Director (68) , Account Executive Officer (66) , Associate Account Executive (63) , Insurance Service Representative (60) , Outside Property Claims Representative (51) , Unit Manager (48)

What are the pros of working at Travelers according to real employee reviews?

"Great benefits; company hires with the intent to promote from within; company is all about individual personal development; company seems to pay better than competitors." ((in 867 reviews)); "Got to meet some really great people and many employees seem to genuinely like working there." ((in 460 reviews)); "Generally the expectations are reasonable and good pay" ((in 444 reviews)); "Flexibility and good work life balance" ((in 342 reviews)); "great training compared to other insurance company's" ((in 179 reviews))

What are the cons of working at Travelers according to real employee reviews?

"Unit managers have less claim knowledge than you and cant be relied on to give correct information" ((in 141 reviews)); "No bonuses for those who are young and single." ((in 104 reviews)); "Upper management is incompetent and makes spur of the moment decisions without looking at the long term consequences." ((in 69 reviews)); "Too much favoritism with promoting practices" ((in 43 reviews)); "workload is heavy and the job is stressful." ((in 39 reviews))

What are employees saying about Travelers layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Travelers layoffs and their outlook for job security at Travelers in 2026.

What are the top reviewed Travelers locations?

Hartford , Saint Paul , Richardson , Houston , New York , Charlotte , Alpharetta , Orlando , Dallas , Atlanta , Spokane , Chicago , Richmond , Knoxville , Denver , Overland Park , Naperville , Diamond Bar , Centennial , Buffalo , Tampa , Hunt Valley , Walnut Creek , Phoenix , West Bridgewater , Morristown , Melville , Boston , Wyomissing , Los Angeles

Skip to content Skip to footer

Notifications

Travelers

Travelers reviews

4.2

84% would recommend to a friend

(6,809 total reviews)

Alan D. Schnitzer

90% approve of CEO

85% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.2

Culture & values

4.2

Compensation and benefits

4.1

Work/Life balance

4.1

Career opportunities

3.9

Senior management

Travelers has an employee rating of 4.2 out of 5 stars, based on 6,809 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Travelers employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

5.0

Feb 13, 2012

great smart people!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Friendly down to earth and smart people. Some ability to work remote.

Cons

Little professional advancement opportunities are offered. This means talented people could be left in the same position forever!

4.0

Feb 12, 2012

A great place to learn the insurance underwriting business, but sales is given less importance

Director, field sales performance

Recommend

CEO approval

Business Outlook

Pros

Incredibly well organized No confusion about why the company exists, it exists to make a profit for the shareholders Good underwriting knowledge and practice

Cons

Travelers places so much emphasis on underwriting as a skill skill base that they dismiss other skills as unimportant. Employees that have served as underwriters are given preferential treatment no matter what skills are required for a given job . On the other hand, if you have not ever been an underwriter, that will always haunt you, no matter what job skills are required There is a large push to lower the average age of the Travelers workforce, many people over age 50 are being pushed out the door, in favor of younger workers

4.0

Feb 9, 2012

Supportive

Return to work nurse case manager

Recommend

CEO approval

Business Outlook

Pros

Flexabilty, accessibility, friendly, great coworkers

Cons

Could offer better training to new employees

Viewing 6529 - 6531 of 6,809 Reviews

Top companies for "Compensation and Benefits" near you

Liberty Mutual Insurance

3.8★Compensation & Benefits

Progressive Insurance

3.9★Compensation & Benefits

AIG

3.7★Compensation & Benefits

Centene

3.7★Compensation & Benefits

Jobs at Travelers

Customer Service Associate

Customer Service Associate

Spokane Valley, Spokane, WA

$37K - $62K /yr

(Employer provided)

View job

Customer Service Associate

CDL Truck Driver (Tanker, Hazmat endorsement)

Billing Customer Service Associate

Spokane Valley, Spokane, WA

$37K - $62K /yr

(Employer provided)

View job