Is Travelers a good company to work for?

Travelers has an overall rating of 4.2 out of 5, based on over 7,571 reviews left anonymously by employees. This rating has been stable over the past 12 months. 84% of employees would recommend working at Travelers to a friend and 85% have a positive outlook for the business. The best reviews about Travelers have been left by employees working as UPDP - BI , UPDP and Managing Account Executive .

Does Travelers pay their employees well?

According to anonymously submitted Glassdoor reviews, Travelers employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Travelers. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Travelers?

84% of Travelers employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Travelers 4.1 out of 5 for work life balance, 4.2 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Travelers?

Claims Adjuster (295) , Account Executive (207) , Underwriter (176) , Account Manager (115) , Claims Representative (108) , Software Engineer (96) , Intern (81) , Manager (78) , Customer Service Representative (73) , Director (68) , Account Executive Officer (66) , Associate Account Executive (63) , Insurance Service Representative (60) , Outside Property Claims Representative (51) , Unit Manager (49)

What are the pros of working at Travelers according to real employee reviews?

"Great benefits; company hires with the intent to promote from within; company is all about individual personal development; company seems to pay better than competitors." ((in 867 reviews)); "Got to meet some really great people and many employees seem to genuinely like working there." ((in 460 reviews)); "Generally the expectations are reasonable and good pay" ((in 444 reviews)); "Flexibility and good work life balance" ((in 342 reviews)); "great training compared to other insurance company's" ((in 179 reviews))

What are employees saying about Travelers layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Travelers layoffs and their outlook for job security at Travelers in 2026.

What are the top reviewed Travelers locations?

Hartford , Saint Paul , Richardson , Houston , New York , Charlotte , Alpharetta , Orlando , Dallas , Atlanta , Spokane , Chicago , Richmond , Knoxville , Denver , Overland Park , Naperville , Diamond Bar , Centennial , Buffalo , Tampa , Hunt Valley , Walnut Creek , Phoenix , West Bridgewater , Morristown , Melville , Boston , Wyomissing , Los Angeles

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Travelers

Travelers reviews

4.2

84% would recommend to a friend

(6,809 total reviews)

Alan D. Schnitzer

90% approve of CEO

85% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.2

Culture & values

4.2

Compensation and benefits

4.1

Work/Life balance

4.1

Career opportunities

3.9

Senior management

Travelers has an employee rating of 4.2 out of 5 stars, based on 6,809 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Travelers employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

3.0

Feb 9, 2012

Career progress is very structured, regardless of ability.

Underwriter trainee

Recommend

CEO approval

Business Outlook

Pros

Access to senior management, career advancement if you can wait for 5-10 years, good reputation for training within the industry.

Cons

Excessive required travel to Hartford, very structured timeline for career advancement regardless of performance or ability, Company facilities are sub par and in rough areas, industry as a whole hasn't been very profitable which leads to lack of raises and bonuses at very large companies.

5.0

Feb 8, 2012

Great company, great place to work!

Account executive

Recommend

CEO approval

Business Outlook

Pros

Travelers is a company that truly invests in good people and cares about it's employees. My experience with this company was a refreshing change from what I had previously experienced at another Fortune 500 insurance carrier.

Cons

Given the nature of the ever changing business world, it is not uncommon for Travelers to react quickly to changing trends in the marketplace with restructuring, and even layoffs. Having said that, this company has shown great compassion for those who are laid off.

2.0

Feb 7, 2012

Travelers isn't a leader in the industry....they are followers and are making the same mistakes other companies have mad

Liability claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Decent salary but the benefits are lacking, especially the health insurance choices.

Cons

Communication lacking from upper management, the lack of training and the fact that everyone was hired from somewhere else and every company does thing differently. Upper management is incompetent and makes spur of the moment decisions without looking at the long term consequences.

Viewing 6532 - 6534 of 6,809 Reviews

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Jobs at Travelers

Customer Service Associate

Billing Customer Service Associate

Spokane Valley, Spokane, WA

$37K - $62K /yr

(Employer provided)

View job

Senior Administrative Assistant & Office Coordinator

Major Case Investigator

Customer Care Associate