Is Travelers a good company to work for?

Travelers has an overall rating of 4.2 out of 5, based on over 7,565 reviews left anonymously by employees. This rating has been stable over the past 12 months. 84% of employees would recommend working at Travelers to a friend and 85% have a positive outlook for the business. The best reviews about Travelers have been left by employees working as UPDP - BI , UPDP and Managing Account Executive .

Does Travelers pay their employees well?

According to anonymously submitted Glassdoor reviews, Travelers employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Travelers. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Travelers?

84% of Travelers employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Travelers 4.1 out of 5 for work life balance, 4.2 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Travelers?

Claims Adjuster (295) , Account Executive (207) , Underwriter (175) , Account Manager (115) , Claims Representative (108) , Software Engineer (96) , Intern (81) , Manager (78) , Customer Service Representative (73) , Director (68) , Account Executive Officer (66) , Associate Account Executive (63) , Insurance Service Representative (60) , Outside Property Claims Representative (50) , Unit Manager (48)

What are the pros of working at Travelers according to real employee reviews?

"Great benefits; company hires with the intent to promote from within; company is all about individual personal development; company seems to pay better than competitors." ((in 870 reviews)); "Got to meet some really great people and many employees seem to genuinely like working there." ((in 466 reviews)); "Generally the expectations are reasonable and good pay" ((in 447 reviews)); "Flexibility and good work life balance" ((in 349 reviews)); "great training compared to other insurance company's" ((in 173 reviews))

What are the cons of working at Travelers according to real employee reviews?

"Unit managers have less claim knowledge than you and cant be relied on to give correct information" ((in 141 reviews)); "No bonuses for those who are young and single." ((in 107 reviews)); "Upper management is incompetent and makes spur of the moment decisions without looking at the long term consequences." ((in 73 reviews)); "workload is heavy and the job is stressful." ((in 42 reviews)); "There's very clear favoritism here and a lot of kissing up to higher ups." ((in 37 reviews))

What are employees saying about Travelers layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Travelers layoffs and their outlook for job security at Travelers in 2026.

What are the top reviewed Travelers locations?

Hartford , Saint Paul , Richardson , Houston , New York , Charlotte , Alpharetta , Orlando , Dallas , Atlanta , Spokane , Chicago , Richmond , Knoxville , Denver , Overland Park , Naperville , Diamond Bar , Centennial , Buffalo , Tampa , Hunt Valley , Walnut Creek , Phoenix , West Bridgewater , Morristown , Melville , Boston , Wyomissing , Los Angeles

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Travelers

Travelers reviews

4.2

84% would recommend to a friend

(6,803 total reviews)

Alan D. Schnitzer

90% approve of CEO

85% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.2

Culture & values

4.2

Compensation and benefits

4.1

Work/Life balance

4.1

Career opportunities

3.9

Senior management

Travelers has an employee rating of 4.2 out of 5 stars, based on 6,803 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Travelers employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

5.0

Nov 2, 2011

Try to work here if you are interested in this industry.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Compensation is significantly higher compared to the average in the industry. There is also a great sense of stability as there is huge demand for Travelers' products. The ability to learn new departments since the company encourages lateral movements. Not exposed to the credit risks faced by other financial institutions that are similar in size.

Cons

Along with the generous compensation comes exceedingly high and difficult expectations. Goals in the performance reviews are attainable but get ready to put the time in. Many people never leave because they enjoy working here-- this makes it difficult to climb the ladder.

4.0

Oct 29, 2011

Good place to launch a career

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Good training programs for entry-level employees after college - Conservative senior management team with high integrity - Strong balance sheet compared to peers - Interesting business across many different industry sectors and types of insurance products

Cons

- Lack of long-term vision - U.S. centric company - Complicated systems and processes as a result of growth through acquisition - Culture tends to be hierarchical and risk-averse

3.0

Oct 24, 2011

Overall Travelers Is a Good Place To Work

Systems manager

Recommend

CEO approval

Business Outlook

Pros

Work environment tends to be fairly laid back You can run some projects independently The business leaders are great to work with

Cons

Sometimes management can be heavy handed Some of the systems are aging and need replacement Many people just work 9-5 and call it quits when the day is done

Viewing 6559 - 6561 of 6,803 Reviews

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Jobs at Travelers

Customer Service Associate

Senior Administrative Assistant & Office Coordinator

Underwriting Associate Operations Account Specialist - Global Operations

Billing Customer Service Associate

Spokane Valley, Spokane, WA

$37K - $62K /yr

(Employer provided)

View job

Associate, HR Operations – Benefit Administration