Is Travelers a good company to work for?

Travelers has an overall rating of 4.2 out of 5, based on over 7,556 reviews left anonymously by employees. This rating has been stable over the past 12 months. 84% of employees would recommend working at Travelers to a friend and 85% have a positive outlook for the business. The best reviews about Travelers have been left by employees working as UPDP - BI , UPDP and Managing Account Executive .

Does Travelers pay their employees well?

According to anonymously submitted Glassdoor reviews, Travelers employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Travelers. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Travelers?

84% of Travelers employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Travelers 4.1 out of 5 for work life balance, 4.2 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Travelers?

Claims Adjuster (294) , Account Executive (207) , Underwriter (175) , Account Manager (115) , Claims Representative (108) , Software Engineer (96) , Intern (80) , Manager (78) , Customer Service Representative (73) , Director (68) , Account Executive Officer (66) , Associate Account Executive (63) , Insurance Service Representative (60) , Outside Property Claims Representative (50) , Unit Manager (48)

What are the pros of working at Travelers according to real employee reviews?

"Great benefits; company hires with the intent to promote from within; company is all about individual personal development; company seems to pay better than competitors." ((in 892 reviews)); "Got to meet some really great people and many employees seem to genuinely like working there." ((in 470 reviews)); "Good pay and conditions here" ((in 442 reviews)); "Flexibility and good work life balance" ((in 355 reviews)); "workers and the great training" ((in 187 reviews))

What are the cons of working at Travelers according to real employee reviews?

"Unit managers have less claim knowledge than you and cant be relied on to give correct information" ((in 137 reviews)); "No bonuses for those who are young and single." ((in 108 reviews)); "Upper management is incompetent and makes spur of the moment decisions without looking at the long term consequences." ((in 76 reviews)); "There's very clear favoritism here and a lot of kissing up to higher ups." ((in 44 reviews)); "workload is heavy and the job is stressful." ((in 43 reviews))

What are employees saying about Travelers layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Travelers layoffs and their outlook for job security at Travelers in 2026.

What are the top reviewed Travelers locations?

Hartford , Saint Paul , Richardson , Houston , New York , Charlotte , Alpharetta , Orlando , Dallas , Atlanta , Spokane , Chicago , Richmond , Knoxville , Denver , Overland Park , Naperville , Diamond Bar , Centennial , Buffalo , Tampa , Hunt Valley , Walnut Creek , Phoenix , West Bridgewater , Morristown , Melville , Boston , Wyomissing , Los Angeles

Travelers reviews

4.2

84% would recommend to a friend

(6,795 total reviews)

Alan D. Schnitzer

90% approve of CEO

85% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,795 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Travelers has an employee rating of 4.2 out of 5 stars, based on 6,795 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Travelers employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

7K reviews

4.0

Oct 27, 2009

Poor morale, but good job

Senior business analyst

Recommend

CEO approval

Business Outlook

Pros

Excellent Benefits Constant Technology Improvements Strong Financial Status Large Company with Many Locations (More Opportunities Available) Solid Senior Management Structure

Cons

Poor Morale of Workers Not Much Corporate Culture Not a Fun Place to Work Subpar Middle Management Easy to Get Discouraged with Little Direction Given at Times

1.0

Oct 26, 2009

In this company Its not what you know its who you know!!

Claims

Recommend

CEO approval

Business Outlook

Pros

In the unlikely event you end up being one of your manager's favorites you will be required to do very little work and will always get excellent reviews and maximum raises and bonuses. You will also be promoted over people with more experience and who are more deserving but who aren't with the in crowd. You will be working with a lot of very nice hardworking people who really what to do their best and who will never be treated fairly. The benefits are decent and the amount of vacation time is pretty good.

Cons

f you are not one of the manager's favorites your work will be scrutinized so your manager can justify giving you minimal if any raise or no bonus. management spends most of its time justifying the preferential treatment they give a select few employees. If you are over 40 forget about any advancement in this company. you will never be invited to any company activities that lead to advancement in the company. More than likely a 20 something who knows nothing will be promoted to a management position and will spend most of his or her time giving you "constructive criticism" and making your life miserable until you leave without any severance pay.

3.0

Oct 23, 2009

The benefits are nice.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great benefits (medical, PTO, retirement) Work well if time is needed off, no questions asked. No weekends or holidays. Compensation is fair.

Cons

There is way too much micro management. Too many chief's, not enough indians. Raises only once per year. Compensation is not based on performance, but rather "how the economy is doing"

Viewing 6700 - 6702 of 6,795 Reviews

Jobs at Travelers

Customer Care Associate

Customer Service Associate

Billing Customer Service Associate

Spokane Valley, Spokane, WA

Workers Compensation Claim Representative

Claim Operations Specialist

Travelers

Travelers reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Poor morale, but good job

In this company Its not what you know its who you know!!

The benefits are nice.

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