Travelers reviews

4.2

84% would recommend to a friend

(6,789 total reviews)
avatar

Alan D. Schnitzer

90% approve of CEO

84% positive business outlook

Travelers has an employee rating of 4.2 out of 5 stars, based on 6,789 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Travelers employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

7K reviews
2.0
Feb 18, 2022
Recommend
CEO approval
Business Outlook

Pros

Benefits are competitive and decent 401K contributions w/ good ROR.

Cons

Pay is now way below competition. Company is not willing to negotiate with employees on compensation. Given pay being lower than competition, unable to attract quality talent. Company is almost running on skeleton crew in auto and property. Employees will communicate things that are important to them (ability to work from home, pay, etc.) and company will brush it off. When employee submits a 2 week notice, they are then willing to negotiate. Company is unwilling to allow employees to work from home full time. Bonuses and merit increases are hit or miss. You can go above and beyond and you will still not get a merit increase. Management will give you a ridiculous reason why. Department is ran poorly. Employee morale is at all time lows and they cannot retain employees. Employees are looking to “jump ship”. When trying to advance, some managers will help you develop a plan and give you increased responsibilities. Issue is that you are handling the increased responsibilities for your current pay. It has also become an expectation that you will handle claims that are above your pay grade to “show desire”. Regardless if you jump through this hoop, they pick favorites and under qualified people vs individuals who have shown the desire, drive, knowledge, skills, and abilities to handle the advancement and increased responsibilities. Company is now desperate and promoting unqualified employees.

1.0
Jul 11, 2019

Dont work here

Recommend
CEO approval
Business Outlook

Pros

I enjoy the agents I work with in my territory.

Cons

Where do I begin.... Travelers is incredibly stingy with everything except for upper management pay and bonuses. If you're a regular employee expect to receive the corporate spin every year when it comes time for your bonus, if you can even call it that. I could careless that the company returned hundreds of millions of dollars to our shareholders when I feel like the company needs to do a better job at taking care of their employees. Everyone I know that works here is miserable, except for the new guys. The only reason why most of us are still here is that Travelers does a great job at making you feel like you don't matter and that your just a number to them and they find a way to suck the joy out of you so lack the desire to find something new because you lack the confidence in yourself and your abilities. If Travelers is a top 100 Best Places to work, the bar must be terribly low because this place is horrible. It seems like every department's goal is to see who can spend the least amount of money because the company dislikes spending money on everything.

3.0
Apr 25, 2019

An okay place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Financially stable company, values diversity, extremely ethical, decent benefits and PTO. Great training programs & fast paced work environment.

Cons

The only thing more excessive than the quantity of people considered "middle management" is the number of meetings they have. On paper, there is an emphasis on attracting and retaining talent however in reality that means poaching millennials from competitors by throwing money and titles at them while underpaying loyal, high performing existing employees.

Viewing 70 - 72 of 6,789 Reviews

Glassdoor has 7,549 Travelers reviews submitted anonymously by Travelers employees. Read employee reviews and ratings on Glassdoor to decide if Travelers is right for you.