Travelers reviews

4.2

84% would recommend to a friend

(6,791 total reviews)
avatar

Alan D. Schnitzer

90% approve of CEO

84% positive business outlook

Travelers has an employee rating of 4.2 out of 5 stars, based on 6,791 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Travelers employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

7K reviews
1.0
Apr 30, 2024
Recommend
CEO approval
Business Outlook

Pros

They offer benefits Some people are friendly They offer PTO You get paid on time You are employed

Cons

Working at Travelers is like being in an abusive relationship, you stay because you hope one day it will get better, they tell you they can change, but it never lasts. Micromanagement is not only a widely accepted, normalized practice but is encouraged and is disguised as "helping" and "coaching". Directionless upper management, rudderless middle management concerned with maintaining perception and brown nosing. Honesty and innovation are discouraged, conformity and perception management are highly prized. I am fairly certain my boss uses ChatGPT when responding to my emails. He sends me lengthy, confusing task lists on daily basis which he sometimes time boxes down to the 30 min increments. You are not allowed any autonomy, and are unable to make even the smallest decisions for yourself. Everything you do will be controlled down to the size, color, font and format in your presentations. My boss frequently gaslights me by disgusting his endless directives as "suggestions" hinting and insinuating of some constant, looming problem with my performance which he is never able to articulate or define. Most of my time here at Travelers is spent responding to my managers countless injuries, and suggestions. If you want to feel inadequate and incompetent this is the place for you. You will never meet expectations hard as you try, they will only move the goal posts, rip apart your work, even if you do exactly as they tell you they will re-do it and make you watch. If you are a female, a person of color basically anyone other than a middle aged white male don't even sniff around this place, unless you want poor mental health and to feel crazy all day. My boss watches my Teams activity and sends me messages if I'm offline. They don't care about people, they care only about how you make them look in front of those with power. On top of all this the pay is low, they run skeleton crews and if you want your Projects to succeed you work multiple jobs, you'll never be compensated they just expect more.

1.0
Jul 2, 2022

Abusive management

Recommend
CEO approval
Business Outlook

Pros

Very large company but a small feel.

Cons

The department I worked in hired girls oddly often. After years they eventually found the department had a bias on hiring girls. I spent years being under paid along with the other men in that department because I was a guy and younger... They eventually told me I was paid less but did nothing about it. Basically told me it might be unethical but not illegal so they won't do anything. I was told to send inaccurate files to the state regulators because it would be to much work to fix and the regulators most likely wouldn't question it. I was also reprimanded for pointing out inaccurate files to the state insurance bureau where Travelers had to refund hundreds of customers because they over charged their policies (this happened twice over 4 years) I was told numerous times that I am a millennial and don't know what I'm doing and to just follow their orders. They calculated that they wouldn't be audited so it was ok. Management is smart and tell subordinates to do this so they can claim ignorance. I've seen abuse all over travelers. I saw abuse at work, family members complain about domestic abuse online and people are called unkind names all the time. I bought this up to Management and they did agree things could be better but did little to nothing about the specific example I brought up. They even told me not to read the news paper where managers were mentioned. I felt like their end goal was to hide their problems. They only take it seriously when you hire a lawyer. Additionally, The company sent out a letter which said they are reorganizing leadership positions based on race and are going to take race into consideration in the hiring process. I was shocked when the CEO said this since this is highly illegal.

avatar
Travelers Response
3y
Thank you for the your post. Travelers would like to discuss your concerns. Please contact Travelers’ Ethics Helpline at 866-782-1441.
1.0
May 26, 2022

Disconnect

Recommend
CEO approval
Business Outlook

Pros

PTO and other benefits. Teamwork among peers.

Cons

Yesterday TA was awarded the Chairman’s award. This is part of the organization that has had extremely high turnover and their past evaluations by the TA employees regarding how well the department is run did not fair well. They are overworked and if you look at our competitors salaries underpaid. It appears someone is not honest with the Chairman on how well the department is not run.

Viewing 109 - 111 of 6,791 Reviews

Glassdoor has 7,551 Travelers reviews submitted anonymously by Travelers employees. Read employee reviews and ratings on Glassdoor to decide if Travelers is right for you.