Travelocity reviews

3.5

54% would recommend to a friend

(193 total reviews)

27% positive business outlook

Travelocity has an employee rating of 3.5 out of 5 stars, based on 193 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Travelocity employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

193 reviews
5.0
May 24, 2015

Marketing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People, pay and new office a huge plus.

Cons

Honestly, none - it's been a great place for me.

avatar
Travelocity Response
11y
Glad to hear that you are enjoying things! And if you think the new "temporary" office is great - just wait until the new space is built out upstairs. It's going to be incredible!
5.0
May 4, 2015

Market Manager

Recommend
CEO approval
Business Outlook

Pros

Loved working for Travelocity. I was there for 6+ years. Excellent benefits, strong support from management and great group of team members.

Cons

No downsides. I would have loved to stay with the company but my division was eliminated when Travelocity signed a marketing agreement with Expedia.

avatar
Travelocity Response
11y
Thanks so much for the feedback and the great attitude. We know that the Travelocity brand was built by a lot of incredible people like yourself over the years - and even with the changes that you mention, that effort remains appreciated today.
5.0
Apr 11, 2015

Contributer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Although not the same company anymore, as it is owned now by Expedia, Travelocity was amazing company. Many could work from home, fair management and good, ethical upper management,

Cons

Just like any call center, the stats that agents must meet are not always doable, at least not if you want to be fair to the customer. But that got increasingly better over the years.

avatar
Travelocity Response
11y
Thank you for your feedback - we agree that Travelocity's customer care teams in San Antonio and Wilkes-Barre always showed caring, professionalism and dedication to all of our customers.
Viewing 34 - 36 of 193 Reviews

Glassdoor has 198 Travelocity reviews submitted anonymously by Travelocity employees. Read employee reviews and ratings on Glassdoor to decide if Travelocity is right for you.