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      Travelocity

      Part of Expedia Group

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      Travelocity reviews

      3.5

      54% would recommend to a friend

      (193 total reviews)

      27% positive business outlook

      Ratings by gender

      Travelocity has an employee rating of 3.5 out of 5 stars, based on 193 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Travelocity employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Reviews by job title

      193 reviews
      2.0
      Apr 21, 2014

      Great people poor technology

      Leadership
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is a great team atmosphere at the San Antonio call center and good leadership. Pay is fair for the work done.

      Cons

      For an internet company their technology was horrible! If they fixed one thing 3 other programs would go down. Too frustrating for employees. Very top leadership had no idea what the call center teams did or cared to find out.

      1.0
      Apr 10, 2014

      Great company, when it was still in the business of consumer travel, but now they've dumped their product and employees.

      Travel agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've been in one of the U.S.-based call centers, and it's a terrific group of people. The management is straight up with us, sets achievable parameters, and follows through on what it says it will do. And, where its reasonable, they have compassion. Great team atmosphere.

      Cons

      They've changed their business model, and seem willing to keep changing. They licensed their consumer name "Travelocity" to Expedia, and fired most of the groups associated with that overhead, except Cruise. The rest are history. They sold their TPN (Travel Partner Network) to Orbitz, and the call center people are under the gun to figure out who they can sell themselves to and still stay open. There is zero security in the future.

      1.0
      Apr 2, 2014

      Not much left

      Support
      Recommend
      CEO approval
      Business Outlook

      Pros

      None any more, such a shame.

      Cons

      Watching what is the death of a one time wonderful company. All employees terminated, except for a few. Expedia now has taken over sales and service. Remaining components, affiliate sites like banking booking sites have gone to orbitz. This one time leader in the industry is going down like the titanic.

      Viewing 10 - 12 of 193 Reviews
      Related searches: Travelocity jobs | Travelocity salaries | Travelocity benefits | Travelocity interviews
      ReviewsTravelocity reviews

      Glassdoor has 198 Travelocity reviews submitted anonymously by Travelocity employees. Read employee reviews and ratings on Glassdoor to decide if Travelocity is right for you.