Travelocity reviews

3.5

54% would recommend to a friend

(193 total reviews)

27% positive business outlook

Travelocity has an employee rating of 3.5 out of 5 stars, based on 193 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Travelocity employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

193 reviews
4.0
May 18, 2010
Recommend
CEO approval
Business Outlook

Pros

Great people, no mean people (or very few) Great brand name, household name for the resume

Cons

Low pay Slowest growing among peer companies in the space

2.0
Apr 1, 2009
Recommend
CEO approval
Business Outlook

Pros

You are looking at at least 3 to 4 weeks paid vacation through the door with floating holidays and "sick time" they call it flex time same thing really. If you are a travel agent they pay for your shiny IATA card and give a decent enough bonus for performance. The employees for the most part were very good people and I actually keep in touch with some of them even though I am quite locked into the idea of never going back to work for Travelocity/Sabre Holdings.

Cons

The bonus you get is still not even close to being an appropriate amount for a travel agent commision. They want you to be very "personable and build rapport with the client" but they want it done in bulk 7 minutes or less push that sale or push them to the website. The leadership team is sadly consistent with pushing new software rollouts and new policy without having failsafes in place much less a proper ammount of training for the given rollout. This is done by beta testers from within the company and they are just regular old agents like me. Saves money? heck yes, Efficient? heck no. Really in short stress is the downside get ready for a less than smooth ride to say the least. Also they do "headcount reductions" a lot, whole team being outsourced to India when I got there and less than two years alter bumped about 500 more out and the company actually has a track record of this. Don't get comfy if you catch my drift.

3.0
Mar 19, 2009

Good life, not for boat rockers.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work life balance. Excellent paid time off and holiday hours. Flexible work hours. Ability to work from home. Decent number of company sponsored events. Interesting co-workers.

Cons

Salary is standardized across the United States, which means that if you work in the NYC or SF office, you're going to be making well below market. Things tend to move relatively slowly and I don't feel like there is a sense of urgency to produce the best work possible. Politics and relationship feel like they are more important than the bottom line.

Viewing 181 - 183 of 193 Reviews

Glassdoor has 198 Travelocity reviews submitted anonymously by Travelocity employees. Read employee reviews and ratings on Glassdoor to decide if Travelocity is right for you.