Upper management has no idea what they want to do and change strategic direction every couple of months. They seem to grab at straws and then realize it's not the right one and keep grabbing at new straws. I'm not referring to being nimble and pivoting but just no sense of where the company should be headed. Even though no one wants to admit it openly, the pervasive morale of the rank and file is low.
Most of the people have worked here for over 5 years or more (I'd pin the avg around 8 years) and rarely does "new blood" enter, which leads to this status quo mentality and the game of always playing catch up.
There are a few bright spots with people trying to innovate but without backing of the higher ups, their projects fizzle into oblivion.
Benefits: Travelocity likes to tout its excellent benefits (the 3 I listed as pros) but in general they are very subpar. Salaries are average to lower than industry peers. Heavy emphasis on outsourcing.
As far as all the free soft drinks, snapple and snacks and office perks other companies tout....welcome to only cheap coffee and a vending machine (yes, you have to pay). Although it looks nice, the onsite cafeteria is not subsidized and is fairly expensive considering the quality of food served.
