Travelocity reviews

3.5

54% would recommend to a friend

(193 total reviews)

27% positive business outlook

Travelocity has an employee rating of 3.5 out of 5 stars, based on 193 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Travelocity employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

193 reviews
4.0
Feb 10, 2014

5 great years

Recommend
CEO approval
Business Outlook

Pros

Good people, great team, and lots of opportunity to change positions. Travelocity allows for flexible schedules and very good at giving time off. I worked there for 5 years in two different positions (with the same division) and really enjoyed the people and the job. I never had an issue with getting time off or being micromanaged. The company really seemed to care about employee satisfaction.

Cons

There is a bit of a hire and fire culture. I met at least three people who had been laid off in one department and rehired by another department. The game seems to be that to survive, you have to be able to see the ax before it falls and make a jump to a different department. A few people I knew were laid off and then hired back a few months later. Job security doesn't really exist anywhere in corporate America, but I've never seen it so starkly played out as at Travelocity. A new President from Expedia came in about 2-3 years ago and has reformatted the culture - however, there was a recent round of layoffs in late 2013 and early 2014.

2.0
Sep 20, 2013
Recommend
CEO approval
Business Outlook

Pros

Colleagues are like family; immediate managers are fully supportive of work and goals, providing an excellent atmosphere for work/life balance; benefits are outstanding.

Cons

As they are owned by Sabre, Travelocity has received little support in the way of technology and operations, diminishing the company's ability to battle with the fierce OTA competition. Travelocity upper management is totally ineffective; communication is silo-ed among work groups, causing massive loss of revenue. Due to one bad decision after another and way too much corner-cutting, Sabre has given up on its supplier business and signed an agreement to work with Expedia for supply beginning 2014 (this is public record). Layoffs occurring now.

2.0
Jun 15, 2013

Too may meetings, not enough action

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits and work life balance. Very flexible with employees and many options to grow your career. Good travel options.

Cons

Always looking to downsize and cut back instead of focusing on how to go the next level. Too much red tape and always moving too slowly. Not proactive enough.

Viewing 19 - 21 of 193 Reviews

Glassdoor has 198 Travelocity reviews submitted anonymously by Travelocity employees. Read employee reviews and ratings on Glassdoor to decide if Travelocity is right for you.