Leadership is incompetent.
Colleagues are overworked and set up for failure.
It’s a call center environment ( if they can’t admit it)
Lack of team meetings and team building opportunities.
No career opportunities unless you know who you need to know.
Great culture on paper but not supported by facts.
High turnover.
Mandatory overtime.
Colleagues are overworked and unable to even be nice with each other.
Every minute of your day is scheduled.
Unrealistic expectations.
No sense of purpose at all.
Customers are leaving daily and they are very difficult to manage on the phone due to the multiple issues.