Trip.com Group reviews

- salary generally is fine, but could be even better - at times unreasonable requests and expectations from Group Leaders - at times unclear instructions concerning ad-hoc tasks - some procedures are unclear leaving room for interpretation, which at times does not work in favor of the Advisor (especially in quality inspections) - not keeping promised "final" deadlines, often explaining it by demands of the business - at times it seems like internal promotions are being already "set-up" before the end of the interview process

Lower-level management exhibits inconsistency, with some Team Leaders demonstrating excellence while others would benefit from additional training and development. Micromanagement is prevalent, often emphasizing negatives while overlooking positives. Navigating the dynamics of being European within a Chinese company poses challenges. Headquarters' emphasis on statistics and numbers sometimes leads employees to feel undervalued as individuals. Although management acknowledges this issue, they often find themselves constrained by strict protocols mandated by China. Recognizing and respecting the unique operational dynamics overseas, and embracing diverse cultural approaches, would ultimately benefit both the business and its employees.