Trip.com Group reviews

4.0

75% would recommend to a friend

(835 total reviews)
avatar

Jane Sun

88% approve of CEO

72% positive business outlook

Trip.com Group has an employee rating of 4.0 out of 5 stars, based on 835 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trip.com Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

835 reviews
5.0
Jan 9, 2026

GREAT TO WORK WITH

Recommend
CEO approval
Business Outlook

Pros

Trip.com is a great company to work for with a truly supportive and people-centered culture. The work-life balance is respected, and the hybrid setup allows flexibility while staying productive. The benefits are thoughtful and meaningful, including snack allowance, travel vacation subsidy, shuttle service, birthday cakes, and company merch. Long-term employees are also well taken care of, which reflects how much the company values loyalty and growth. What stands out the most is how Trip.com genuinely values its employees. Advance salary creditation and working with colleagues from different cultures creates a dynamic and enriching environment. The HR and Culture teams consistently organize activities that encourage engagement and connection across the organization. These initiatives allow employees to enjoy their work, build relationships, and take a healthy break while staying motivated. Trip.com provides a supportive environment where employees can continuously learn through collaboration with diverse teams and exposure to different cultures. As the company continues to grow, there is strong potential for even more structured learning programs and career development opportunities that will further support long-term employee growth. Overall, Trip.com fosters a positive, inclusive, and supportive workplace where employees feel appreciated.

Cons

None for me at this time.

5.0
Jan 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong company culture that values engagement, inclusion, and employee experience Global exposure and opportunities to collaborate with international teams Leadership is generally supportive and open to feedback Continuous efforts to improve employee engagement through activities, surveys, and initiatives Stable organization with clear direction and long-term growth potential Employees are encouraged to step up, grow, and take on new responsibilities

Cons

Cons Workload can be demanding during peak seasons, which requires strong time management and resilience Fast-paced environment may require a high level of adaptability to keep up with ongoing changes and innovations Some processes and communications are continuously evolving and can still benefit from clearer alignment Career progression timelines may vary depending on business needs, making flexibility and proactive development important

Viewing 391 - 393 of 835 Reviews

Glassdoor has 931 Trip.com Group reviews submitted anonymously by Trip.com Group employees. Read employee reviews and ratings on Glassdoor to decide if Trip.com Group is right for you.