Trip.com Group reviews

4.0

75% would recommend to a friend

(835 total reviews)
avatar

Jane Sun

88% approve of CEO

72% positive business outlook

Trip.com Group has an employee rating of 4.0 out of 5 stars, based on 835 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trip.com Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

835 reviews
4.0
Jun 5, 2025

Maybe a Goodbye

Recommend
CEO approval
Business Outlook

Pros

Compensation and benefits wise, plus the people and culture organization.

Cons

Inconsistent in all the processes, poor management, do not promote a work life balance.

5.0
May 29, 2025
Recommend
CEO approval
Business Outlook

Pros

My experience with Trip has been positive overall. Management is open-minded when it comes to exploring new markets and business opportunities. Local team is fantastic. Most managers care about their people and prioritise balancing business goals with personal well-being, helping prevent burnout from the sometimes ambitious expectations set by offshore managers. Management seeks out feedback through open forums held every two months, fostering two-way communication. Three days in the office and two working from home. Melbourne is in a shared office, but Sydney office provides snacks regularly. Team lunches and happy hour events help foster a positive and social environment.

Cons

Some internal processes feel outdated and overly bureaucratic designed by Shanghai, which frustrates a lot!

Viewing 445 - 447 of 835 Reviews

Glassdoor has 931 Trip.com Group reviews submitted anonymously by Trip.com Group employees. Read employee reviews and ratings on Glassdoor to decide if Trip.com Group is right for you.