Does Trip.com Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Trip.com Group employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Trip.com Group. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Trip.com Group?

75% of Trip.com Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trip.com Group 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Trip.com Group?

Market Manager (52) , Customer Advisor (41) , Customer Service Advisor (39) , Customer Service Representative (31) , Product Manager (26) , Customer Service (18) , Business Development Manager (17) , Software Engineer (16) , Team Leader (16) , Manager (14) , Customer Service Agent (13) , Market Executive (13) , Account Manager (11) , Data Analyst (11) , Senior Software Engineer (10)

What are the pros of working at Trip.com Group according to real employee reviews?

"Great and friendly colleagues" ((in 65 reviews)); "Good salary compared to similar positions with other companies." ((in 49 reviews)); "People are nice and efficent" ((in 38 reviews)); "Good benefit and travel incentives." ((in 32 reviews)); "work life balance is good" ((in 28 reviews))

What are the cons of working at Trip.com Group according to real employee reviews?

"Management is bad" ((in 52 reviews)); "These corrupt managers don't promote capable employees; they only promote their sycophants." ((in 14 reviews)); "4. no training for new employees, expect you to do things right after on" ((in 11 reviews)); "Terrible shifting rota, no meritocracy, no development whatsoever, poou communication between agents and management, be prepared to work always under pressure" ((in 11 reviews)); "different shifts every week making a bad life balance" ((in 8 reviews))

What are the top reviewed Trip.com Group locations?

New York , Los Angeles , Newark , Arlington , China Grove , Norwalk , San Francisco , Budapest

Trip.com Group reviews

4.0

75% would recommend to a friend

(835 total reviews)

Jane Sun

88% approve of CEO

72% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Trip.com Group has an employee rating of 4.0 out of 5 stars, based on 835 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trip.com Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

835 reviews

3.0

Mar 28, 2025

trip.com salary

Senior data analyst

Recommend

CEO approval

Business Outlook

Pros

The first tier of China's tourism industry,

Cons

compared to other Internet companies, does not work overtime much, but still requires an average of 40 hours per week (excluding lunch breaks).Salaries are not competitive

Trip.com Group Response

1y

Thank you for your feedback. We appreciate your recognition of our leadership in China’s tourism industry but regret your concerns about work-hour expectations and salary competitiveness. We aim to balance employee well-being with operational needs and continually review compensation to align with market standards. To help us improve, please share further details via hr_socialmedia@trip.com.

5.0

Mar 27, 2025

Great place to work and grow your career

Functional support unit

Recommend

CEO approval

Business Outlook

Pros

Trip has the best culture - there is lots of diversity, regular inclusive events, people are very friendly. There is also lots of opportunities to progress in the business and excel in your chosen career.

Cons

Not a con per se but as the business grows it would be great to expand our team more.

5.0

Mar 26, 2025

Growth

Manager

Recommend

CEO approval

Business Outlook

Pros

Growth Organization which allows a fast pace career development.

Cons

NOT APPLICABLE and nothing to add

Viewing 469 - 471 of 835 Reviews

Jobs at Trip.com Group

Market Manager (Osaka, Japan)

Market Manager, Americas

Senior Product & Business Analyst, US & Canada

Trip.com Group

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Great place to work and grow your career

Growth

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