Trip.com Group reviews

4.0

75% would recommend to a friend

(835 total reviews)
avatar

Jane Sun

88% approve of CEO

72% positive business outlook

Trip.com Group has an employee rating of 4.0 out of 5 stars, based on 835 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trip.com Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

835 reviews
5.0
Mar 26, 2025

Best Call Centre in Europe

Recommend
CEO approval
Business Outlook

Pros

I’ve worked in several call centres, and I’ve never seen a place like this, where the managers genuinely care about listening to us and providing support, company culture is truly valued, and they also prioritise mental health.

Cons

Sometimes the workload can be high, but I’ve worked at other companies where the demand was even greater.

5.0
Mar 26, 2025

Working environment

Recommend
CEO approval
Business Outlook

Pros

Overall working conditions are okay. I want to wake up to work and find positive energy in the workplace. The department I work with is very helpful.

Cons

I feel happy and proud to work here. I have a plan to continue working. I have no plan to resign.

5.0
Mar 25, 2025

Ownership

Recommend
CEO approval
Business Outlook

Pros

Company allows me to work freely on my own terms and creativity to achieve the goals.

Cons

A bit have to keep up to the fast changing pace sometimes.

Viewing 472 - 474 of 835 Reviews

Glassdoor has 931 Trip.com Group reviews submitted anonymously by Trip.com Group employees. Read employee reviews and ratings on Glassdoor to decide if Trip.com Group is right for you.