Does Trip.com Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Trip.com Group employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Trip.com Group. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Trip.com Group?

75% of Trip.com Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trip.com Group 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Trip.com Group?

Market Manager (52) , Customer Advisor (41) , Customer Service Advisor (39) , Customer Service Representative (31) , Product Manager (26) , Customer Service (18) , Business Development Manager (17) , Software Engineer (16) , Team Leader (16) , Manager (14) , Customer Service Agent (13) , Market Executive (13) , Account Manager (11) , Data Analyst (11) , Senior Software Engineer (10)

What are the pros of working at Trip.com Group according to real employee reviews?

"Great and friendly colleagues" ((in 65 reviews)); "Good Salary and work palces" ((in 52 reviews)); "people are nice and helpful" ((in 38 reviews)); "There are great company events and team" ((in 33 reviews)); "Good benefit and travel incentives." ((in 33 reviews))

What are the cons of working at Trip.com Group according to real employee reviews?

"Management is bad" ((in 54 reviews)); "These corrupt managers don't promote capable employees; they only promote their sycophants." ((in 14 reviews)); "Terrible shifting rota, no meritocracy, no development whatsoever, poou communication between agents and management, be prepared to work always under pressure" ((in 11 reviews)); "different shifts every week making a bad life balance" ((in 8 reviews)); "Toxic leadership" ((in 7 reviews))

What are the top reviewed Trip.com Group locations?

New York , Los Angeles , Newark , Arlington , China Grove , Norwalk , San Francisco , Budapest

Trip.com Group reviews

4.0

75% would recommend to a friend

(833 total reviews)

Jane Sun

88% approve of CEO

72% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (833 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Trip.com Group has an employee rating of 4.0 out of 5 stars, based on 833 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trip.com Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

833 reviews

4.0

Mar 10, 2023

EDI office - great multicultural environment. Good Management team based in house.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

“Excellent work-life balance with perks such a Travel Allowance and continuous internal rewards. The management team really care about their employees. The office environment is very friendly and multicultural. There are endless opportunities to explore and advance your career at Trip. The TLs are always willing to help and will take time out of their day to dedicate to helping you if needed.

Cons

Company is growing very fast, so there are things that are evolving that come along with any growing company. With this growth, there is an opportunity to improve and make it better. Company should still look into competitors in UK and review salaries.

5.0

Mar 10, 2023

Trip.com is a rewarding place to work

Ingeniero civil: residente de obra, supervisor de obra y calculista

Recommend

CEO approval

Business Outlook

Pros

Diverse work environment Good pay and conditions Management are supportive and push people to reach their full potential Work is challenging at times but rewarding Chances to progress within the business Big focus on quality and making sure we take pride in our work Great office events and celebration if our multicultural work force

Cons

How problems are handled Over reliance on HQ at times

3.0

Mar 9, 2023

Nice people to work with

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice and friendly colleagues , hybrid / working from home options

Cons

Salary, working hours, decisions are made without communication

Viewing 490 - 492 of 833 Reviews

Jobs at Trip.com Group

Senior Product & Business Analyst, US & Canada

Market Manager, Americas

Trip.com Group

Trip.com Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

EDI office - great multicultural environment. Good Management team based in house.

Trip.com is a rewarding place to work

Nice people to work with

Jobs at Trip.com Group

Trip.com Group reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Trip.com Group reviews FAQs

Jobs at Trip.com Group