Jan 5, 2026
Trip.com Group reviews
75% would recommend to a friend
Jane Sun
87% approve of CEO
73% positive business outlook
Trip.com Group has an employee rating of 4.0 out of 5 stars, based on 829 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trip.com Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).
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Reviews by job title
829 reviews
Dec 24, 2025
A nightmare!
Anonymous employee
Trip.com Group Response
5moThank you for taking the time to share your experience. We’re truly sorry to hear that your time with us has felt so negative. That’s not the experience we want anyone to have.
We are continuously working on improving leadership capability, communication, and workplace culture, and your comments reinforce how important that work is.
If you’re willing, we would really appreciate more detail so we can understand what went wrong and address it properly. You can reach us confidentially at hr_socialmedia@trip.com.
Dec 19, 2025
Trip.com Group Response
5moThank you for highlighting our competitive salaries and modern workplace – we're glad these stood out to you.
We also sincerely appreciate your honesty about the challenges with some managers; we hear you and understand how frustrating this can be. To address this, we're actively implementing training programs for managers to improve everyone's experience. If you have specific examples or suggestions on how we can do better, please email us directly at EMEA.feedback@trip.com.