Trip.com Group reviews

4.0

75% would recommend to a friend

(829 total reviews)
avatar

Jane Sun

87% approve of CEO

73% positive business outlook

Trip.com Group has an employee rating of 4.0 out of 5 stars, based on 829 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trip.com Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

829 reviews
5.0
Jan 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong company culture that values engagement, inclusion, and employee experience Global exposure and opportunities to collaborate with international teams Leadership is generally supportive and open to feedback Continuous efforts to improve employee engagement through activities, surveys, and initiatives Stable organization with clear direction and long-term growth potential Employees are encouraged to step up, grow, and take on new responsibilities

Cons

Cons Workload can be demanding during peak seasons, which requires strong time management and resilience Fast-paced environment may require a high level of adaptability to keep up with ongoing changes and innovations Some processes and communications are continuously evolving and can still benefit from clearer alignment Career progression timelines may vary depending on business needs, making flexibility and proactive development important

5.0
Jan 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Fast-growing company with a strong platform in the OTA industry. Targets are clear and performance is recognized. Good exposure to global teams and international ways of working. You learn a lot in a short time, especially about the market and partner management.

Cons

Fast pace and high pressure, especially during peak seasons. Some decisions are HQ-driven, so local flexibility can be limited. Processes are still evolving, which can be frustrating at times.

5.0
Jan 5, 2026

Great Place to Grow and Innovate

Recommend
CEO approval
Business Outlook

Pros

Trip.com Group provides an open and dynamic work environment where employees are encouraged to learn, innovate, and develop their skills. The company offers ample opportunities for professional growth and supports creative ideas, making it a great place to grow and innovate. Team collaboration and knowledge sharing are deeply valued, helping everyone to achieve their best potential.

Cons

Due to the recent addition of new overseas markets, the office is still in the early stages of setup and operation, so some internal processes are not yet fully established. However, the company is making steady progress, and I am confident things will improve soon.

Viewing 52 - 54 of 829 Reviews

Glassdoor has 925 Trip.com Group reviews submitted anonymously by Trip.com Group employees. Read employee reviews and ratings on Glassdoor to decide if Trip.com Group is right for you.