Does Trip.com Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Trip.com Group employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Trip.com Group. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Trip.com Group?

75% of Trip.com Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trip.com Group 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Trip.com Group?

Market Manager (52) , Customer Advisor (41) , Customer Service Advisor (39) , Customer Service Representative (31) , Product Manager (26) , Customer Service (18) , Business Development Manager (17) , Software Engineer (16) , Team Leader (16) , Manager (14) , Customer Service Agent (13) , Market Executive (13) , Account Manager (11) , Data Analyst (11) , Senior Software Engineer (10)

What are the pros of working at Trip.com Group according to real employee reviews?

"Great and friendly colleagues" ((in 60 reviews)); "Good salary compared to similar positions with other companies." ((in 53 reviews)); "People are nice and efficent" ((in 38 reviews)); "There are great company events and team" ((in 32 reviews)); "Good benefit and travel incentives." ((in 29 reviews))

What are the cons of working at Trip.com Group according to real employee reviews?

"Management is bad" ((in 56 reviews)); "These corrupt managers don't promote capable employees; they only promote their sycophants." ((in 14 reviews)); "Terrible shifting rota, no meritocracy, no development whatsoever, poou communication between agents and management, be prepared to work always under pressure" ((in 9 reviews)); "different shifts every week making a bad life balance" ((in 8 reviews)); "Toxic leadership" ((in 7 reviews))

What are the top reviewed Trip.com Group locations?

New York , Los Angeles , Newark , Arlington , China Grove , Norwalk , San Francisco , Budapest

Trip.com Group reviews

4.0

75% would recommend to a friend

(832 total reviews)

Jane Sun

88% approve of CEO

72% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (832 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Trip.com Group has an employee rating of 4.0 out of 5 stars, based on 832 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trip.com Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

832 reviews

5.0

Mar 29, 2023

manager

Senior account manager

Recommend

CEO approval

Business Outlook

Pros

i like travelling and enjoy the work environment

Cons

i think the salary is relatively low than other industries

5.0

Mar 21, 2023

Collaborative culture, supportive colleagues, opportunities to grow

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- multicultural team - challenging, interesting work - supportive management - modern office - support to progress within the company

Cons

- work/life balance - working hours are not flexible

4.0

Mar 16, 2023

On the right path to being great!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Informal and friendly work environment. Nice little "extras" such as free coffee & juice and occasional snacks and treats. Competitive salary.

Cons

Disappointing occupational sickness scheme. No time off given for appointments with your doctor or dentist.

Viewing 637 - 639 of 832 Reviews

Jobs at Trip.com Group

QC Specialist - In-house Contact Center

Taguig

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QC Specialist - EN HTL

Manila

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Trip.com Group

Trip.com Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

manager

Collaborative culture, supportive colleagues, opportunities to grow

On the right path to being great!

Jobs at Trip.com Group

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