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      Trip.com Group

      Engaged Employer

      Trip.com Group reviews

      4.0

      75% would recommend to a friend

      (832 total reviews)
      avatar

      Jane Sun

      88% approve of CEO

      72% positive business outlook

      Ratings by demographic groups

      Trip.com Group has an employee rating of 4.0 out of 5 stars, based on 832 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trip.com Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      832 reviews
      5.0
      Mar 16, 2023

      A friendly place with many opportunities

      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Multicultural and friendly environment - Very supportive colleagues - Approachable management - Payment on time - Flexible holidays

      Cons

      - Health/cash plan is acceptable, but there could be more coverage. - Sick leave is very strict

      5.0
      Mar 14, 2023

      A great place to work where people at put first!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      1) Recently received a cost of living payment 2) A recent and very fair salary review for management, considering we are travel company coming out of a pandemic!! 3) Healthsheild benefits for claiming back on a variety of different perks. 4) We receive Trip coins every year! 5) A leader who really cares about people and puts them first. Lot's of opportunities to voice opinions on what's going well and what can be improved. 6) Clear to see the direction we are heading in, with KPI and market improving by the month.

      Cons

      1) Can sometimes be a negative attitude from TL's, which can factor down into the agents. 2) Micro manage culture can come from HQ with very tight deadlines and no appreciation for ways of working in EU.

      Viewing 640 - 642 of 832 Reviews
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      ReviewsTrip.com Group reviews

      Glassdoor has 928 Trip.com Group reviews submitted anonymously by Trip.com Group employees. Read employee reviews and ratings on Glassdoor to decide if Trip.com Group is right for you.