Does Trip.com Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Trip.com Group employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Trip.com Group. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Trip.com Group?

75% of Trip.com Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trip.com Group 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Trip.com Group?

Market Manager (52) , Customer Advisor (41) , Customer Service Advisor (39) , Customer Service Representative (31) , Product Manager (26) , Customer Service (18) , Business Development Manager (17) , Software Engineer (16) , Team Leader (16) , Manager (14) , Customer Service Agent (13) , Market Executive (13) , Account Manager (11) , Data Analyst (11) , Senior Software Engineer (10)

What are the pros of working at Trip.com Group according to real employee reviews?

"Great and friendly colleagues" ((in 68 reviews)); "Good salary compared to similar positions with other companies." ((in 48 reviews)); "People are nice and efficent" ((in 37 reviews)); "work life balance is good" ((in 30 reviews)); "Good benefit and travel incentives." ((in 29 reviews))

What are the cons of working at Trip.com Group according to real employee reviews?

"Management is bad" ((in 53 reviews)); "These corrupt managers don't promote capable employees; they only promote their sycophants." ((in 14 reviews)); "Terrible shifting rota, no meritocracy, no development whatsoever, poou communication between agents and management, be prepared to work always under pressure" ((in 11 reviews)); "different shifts every week making a bad life balance" ((in 8 reviews)); "Bad management, favoritism, lack of transparency" ((in 7 reviews))

What are the top reviewed Trip.com Group locations?

New York , Los Angeles , Newark , Arlington , China Grove , Norwalk , San Francisco , Budapest

Trip.com Group reviews

4.0

75% would recommend to a friend

(832 total reviews)

Jane Sun

88% approve of CEO

72% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (832 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Trip.com Group has an employee rating of 4.0 out of 5 stars, based on 832 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trip.com Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

832 reviews

5.0

Oct 3, 2022

Lot's of opportunities & Great Office

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Amazing Culture (albeit getting used the the complexity of a Chinese business takes a while). Great Office/Facilities and loads of career opportunities..

Cons

Getting used to business policies & procedures

Trip.com Group Response

3y

Thank you for leaving your review. We are really pleased to know that you are enjoying being part of our amazing teams. It's great to have you on board.

3.0

Sep 27, 2022

Not bad

Market manager

Recommend

CEO approval

Business Outlook

Pros

not pushy, many internal and external communications, good working environment

Cons

not easy to add salary

5.0

Sep 27, 2022

Lots of improvement and company keeps growing.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fabulous management really easy to approach. Very good environment to learn and grow.

Cons

5/7 some weekend working. however split is equal and fair.

Trip.com Group Response

3y

We are happy to hear that you are enjoying working with us and hope you take full advantage of the opportunities to learn and grow within Trip.com. thank you for such a positive review.

Viewing 673 - 675 of 832 Reviews

Jobs at Trip.com Group

Market Manager, Japan

Market Executive, Americas

Growth Product Manager, US & Canada

Market Manager, Americas

Market Manager, Americas

Trip.com Group

Trip.com Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Lot's of opportunities & Great Office

Not bad

Lots of improvement and company keeps growing.

Jobs at Trip.com Group

Trip.com Group reviews FAQs

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