Does Trip.com Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Trip.com Group employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Trip.com Group. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Trip.com Group?

75% of Trip.com Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trip.com Group 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Trip.com Group?

Market Manager (52) , Customer Advisor (41) , Customer Service Advisor (39) , Customer Service Representative (31) , Product Manager (26) , Customer Service (18) , Business Development Manager (17) , Software Engineer (16) , Team Leader (16) , Manager (14) , Customer Service Agent (13) , Market Executive (13) , Account Manager (11) , Data Analyst (11) , Senior Software Engineer (10)

What are the pros of working at Trip.com Group according to real employee reviews?

"Great and friendly colleagues" ((in 68 reviews)); "Good salary compared to similar positions with other companies." ((in 48 reviews)); "People are nice and efficent" ((in 37 reviews)); "work life balance is good" ((in 30 reviews)); "Good benefit and travel incentives." ((in 29 reviews))

What are the cons of working at Trip.com Group according to real employee reviews?

"Management is bad" ((in 53 reviews)); "These corrupt managers don't promote capable employees; they only promote their sycophants." ((in 14 reviews)); "Terrible shifting rota, no meritocracy, no development whatsoever, poou communication between agents and management, be prepared to work always under pressure" ((in 11 reviews)); "different shifts every week making a bad life balance" ((in 8 reviews)); "Bad management, favoritism, lack of transparency" ((in 7 reviews))

What are the top reviewed Trip.com Group locations?

New York , Los Angeles , Newark , Arlington , China Grove , Norwalk , San Francisco , Budapest

Trip.com Group reviews

4.0

75% would recommend to a friend

(832 total reviews)

Jane Sun

88% approve of CEO

72% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (832 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Veteran status

Trip.com Group has an employee rating of 4.0 out of 5 stars, based on 832 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trip.com Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

832 reviews

5.0

Sep 24, 2022

good place to grow yourself

Product manager

Recommend

CEO approval

Business Outlook

Pros

fast-growing, transparent and energtic working invironment

Cons

influnece to travel industry under pandemic. but things are turning much better

4.0

Sep 13, 2022

Nice company to gain experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Mature business process to learn a lot from

Cons

The process is usually long and complex

4.0

Sep 13, 2022

Growing company with subject experts and solid foundations

Regional director

Recommend

CEO approval

Business Outlook

Pros

Great local team and regional teams for support and engagement. Amazing offices and location with flexibility for WFH. Vision, direction and support from top down - as well as bottom up. HQ and Management engage well. A good example of a Global company building business in other markets, using local teams.

Cons

Held back by pandemic/market variables. Teams can sometimes be too siloed. Getting to know people outside of your immediate team and stakeholders can be hard due to physical locations.

Viewing 676 - 678 of 832 Reviews

Jobs at Trip.com Group

Market Manager, Americas

Market Executive, Americas

Market Manager, Japan

Senior Business Analyst, US & Canada

Market Executive, Americas

Trip.com Group

Trip.com Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

good place to grow yourself

Nice company to gain experience

Growing company with subject experts and solid foundations

Jobs at Trip.com Group

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