Trip.com Group reviews

My experience working in the HR EMEA team at Trip.com in in the London office was a complete nightmare. Micromanagement and a terrible work-life balance were the norm, as you were expected to work long hours with no recognition and under at times a toxic HR EMEA management team with no real understanding of best practices in the UK or Europe. Processes were imposed by the Shanghai Head Office and delivered wholesale by the HR EMEA leadership team without considering regional implications. Communication was another significant issue at this company, often unclear and leading to a blame culture. High turnover in the HR team was due to a lack of motivation from management. Promotions were only granted to those who followed the HR EMEA leader's every word, creating a dictatorial atmosphere. The benefits package was pretty awful, offering only 24 days of vacation per year, despite being a travel agency. Their 'flexible hybrid policy' was anything but flexible, requiring employees in the HR team to work in the office on Fridays, even when there were fewer than five people present. I have to advise to avoid this company unless you enjoy micromanagement and messy HR procedures.

Very toxic environment and gossip. I walked away from the company after 4 months because of a conflict of interests. Their revenue is based on deceiving their customers and selling extra products that they could get for free with the airline. You have no freedom in the office. They don't even let you read a book despite the fact that you get 2-3 calls a day. You're supposed to look at the screen the whole day.