Does Trip.com Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Trip.com Group employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Trip.com Group. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Trip.com Group?

75% of Trip.com Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trip.com Group 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Trip.com Group?

Market Manager (52) , Customer Advisor (41) , Customer Service Advisor (39) , Customer Service Representative (31) , Product Manager (26) , Customer Service (18) , Business Development Manager (17) , Software Engineer (16) , Team Leader (16) , Manager (14) , Customer Service Agent (13) , Market Executive (13) , Account Manager (11) , Data Analyst (11) , Senior Software Engineer (10)

What are the pros of working at Trip.com Group according to real employee reviews?

"Great and friendly colleagues" ((in 65 reviews)); "Good salary compared to similar positions with other companies." ((in 46 reviews)); "People are nice and efficent" ((in 38 reviews)); "There are great company events and team" ((in 31 reviews)); "work life balance is good" ((in 30 reviews))

What are the cons of working at Trip.com Group according to real employee reviews?

"Management is bad" ((in 55 reviews)); "These corrupt managers don't promote capable employees; they only promote their sycophants." ((in 15 reviews)); "Terrible shifting rota, no meritocracy, no development whatsoever, poou communication between agents and management, be prepared to work always under pressure" ((in 10 reviews)); "Toxic leadership" ((in 9 reviews)); "different shifts every week making a bad life balance" ((in 8 reviews))

What are the top reviewed Trip.com Group locations?

New York , Los Angeles , Newark , Arlington , China Grove , Norwalk , San Francisco , Budapest

Trip.com Group reviews

4.0

75% would recommend to a friend

(832 total reviews)

Jane Sun

87% approve of CEO

73% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (832 reviews)

Ratings by demographic groups

Race / Ethnicity

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Trip.com Group has an employee rating of 4.0 out of 5 stars, based on 832 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trip.com Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

832 reviews

5.0

Nov 5, 2020

Flexible and Challenging

Business development regional manager

Recommend

CEO approval

Business Outlook

Pros

High Flexibility at working hour Challenging Never get bored

Cons

Complicated organisation structure due to large scale

1.0

Oct 30, 2020

AVOID AT ALL COSTS

Customer service advisor

Recommend

CEO approval

Business Outlook

Pros

Absolutely none, this place is a toxic environment.

Cons

Extremely negative atmosphere, zero support from management, zero care for customers. China centric with no understanding of European or American markets.

5.0

Oct 29, 2020

modern, fair and fun

Customer service advisor

Recommend

CEO approval

Business Outlook

Pros

This is a modern company to work for in terms of their attitudes and treatment of staff. The training was thorough, clear and fun, and I always feel supported by colleagues and line managers,

Cons

I have very little to add here as I really enjoy my role.

Viewing 718 - 720 of 832 Reviews

Jobs at Trip.com Group

Market Manager, Americas

Market Manager, Japan

Senior Business Analyst, US & Canada

Market Executive, Americas

Market Manager, Americas

Trip.com Group

Trip.com Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Flexible and Challenging

AVOID AT ALL COSTS

modern, fair and fun

Jobs at Trip.com Group

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