Trip.com Group reviews

4.0

75% would recommend to a friend

(829 total reviews)
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Jane Sun

87% approve of CEO

73% positive business outlook

Trip.com Group has an employee rating of 4.0 out of 5 stars, based on 829 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trip.com Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

829 reviews
3.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

can apply WFH on each Wed & Fri

Cons

office politics; collabration is always the most diffcult part during a job execution : )

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Trip.com Group Response
1w
Thank you for sharing your feedback. We're glad to hear that our hybrid work model, especially the ability to work from home on Wednesdays and Fridays, contributed positively to your work-life balance. We remain committed to offering these arrangements to support our employees. We're also sorry to hear that office politics and collaboration challenges impacted your experience. We take this very seriously. To address these issues, we have been actively working to foster a more transparent, inclusive, and open culture, breaking down silos and encouraging cross-team communication. We are committed to creating an environment where collaboration is smooth and everyone can focus on doing their best work. We truly value your honest insights, which help us build a better workplace for all. For any further feedback, or if you'd like to share more suggestions to help us keep improving, please feel free to reach out to us at: hr_socialmedia@trip.com. Thank you again for your contributions, — Trip.com Group
5.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

I can truly feel that the company cares about us. During the peak season, even when the war was ongoing, the entire management team came to our workplace to personally hand out small gifts and express their appreciation for our hard work. That gesture meant a lot to us and really strengthened my sense of belonging and connection to the company <3 the top leaders that we met are also very down to earth, highly recommended

Cons

the company is quite fast paced

Viewing 7 - 9 of 829 Reviews

Glassdoor has 925 Trip.com Group reviews submitted anonymously by Trip.com Group employees. Read employee reviews and ratings on Glassdoor to decide if Trip.com Group is right for you.