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      Trip.com Group

      Engaged Employer

      Trip.com Group reviews

      4.0

      75% would recommend to a friend

      (832 total reviews)
      avatar

      Jane Sun

      87% approve of CEO

      73% positive business outlook

      Ratings by demographic groups

      Trip.com Group has an employee rating of 4.0 out of 5 stars, based on 832 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trip.com Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      832 reviews
      1.0
      May 24, 2025

      Worse job I ever had

      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nothing good about this place

      Cons

      Overworked, they pay you one salary but you are expected to do the job of two departments, HR is awful and very much in charge of the company, cannot be trusted. Many people suffer stress and they disregard them completely, and when they cannot longer cope then they get sacked rather than supported or provide a better work balance. They pressure you into giving good reviews, but this is just to get their bonuses paid.

      avatar
      Trip.com Group Response
      1y
      Thank you for sharing your thoughts. We’re truly sorry to hear about your experience. At Trip.com Group, we care deeply about the well-being of our employees and are committed to fostering a respectful, supportive environment. Your feedback is important and helps us improve. If you're open to it, please reach out to us at EMEA.feedback@trip.com — we’d appreciate the chance to better understand your concerns.
      5.0
      May 21, 2025

      Great Learning, Fast-Paced Work, and Growth Opportunities

      Associate market manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Opportunity to work with global partners and learn about the travel industry. - Fast-growing company with career growth potential. - Supportive and collaborative team. - Competitive salary and some travel perks.

      Cons

      - Workload can be heavy, especially during peak seasons. - Decision-making can be slow due to multiple approvals. - Some teams are understaffed, leading to extra pressure.

      Viewing 139 - 141 of 832 Reviews
      Related searches: Trip.com Group jobs | Trip.com Group salaries | Trip.com Group benefits | Trip.com Group interviews
      ReviewsTrip.com Group reviews

      Glassdoor has 928 Trip.com Group reviews submitted anonymously by Trip.com Group employees. Read employee reviews and ratings on Glassdoor to decide if Trip.com Group is right for you.