Trip.com Group reviews

4.0

75% would recommend to a friend

(832 total reviews)
avatar

Jane Sun

87% approve of CEO

73% positive business outlook

Trip.com Group has an employee rating of 4.0 out of 5 stars, based on 832 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trip.com Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

832 reviews
4.0
Mar 29, 2025

HBU

Recommend
CEO approval
Business Outlook

Pros

Nice environment, vibrant culture, lots games, people friendly, relaxed with dress code

Cons

Customers can be very demanding, and trip.com tolerating their being unreasonable, trip really cares about service skill

3.0
Mar 28, 2025
Recommend
CEO approval
Business Outlook

Pros

The first tier of China's tourism industry,

Cons

compared to other Internet companies, does not work overtime much, but still requires an average of 40 hours per week (excluding lunch breaks).Salaries are not competitive

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Trip.com Group Response
1y
Thank you for your feedback. We appreciate your recognition of our leadership in China’s tourism industry but regret your concerns about work-hour expectations and salary competitiveness. We aim to balance employee well-being with operational needs and continually review compensation to align with market standards. To help us improve, please share further details via hr_socialmedia@trip.com.
5.0
Mar 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Trip has the best culture - there is lots of diversity, regular inclusive events, people are very friendly. There is also lots of opportunities to progress in the business and excel in your chosen career.

Cons

Not a con per se but as the business grows it would be great to expand our team more.

Viewing 172 - 174 of 832 Reviews

Glassdoor has 928 Trip.com Group reviews submitted anonymously by Trip.com Group employees. Read employee reviews and ratings on Glassdoor to decide if Trip.com Group is right for you.