Does Trip.com Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Trip.com Group employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Trip.com Group. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Trip.com Group?

75% of Trip.com Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trip.com Group 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Trip.com Group?

Market Manager (52) , Customer Advisor (41) , Customer Service Advisor (39) , Customer Service Representative (31) , Product Manager (26) , Customer Service (18) , Business Development Manager (17) , Software Engineer (16) , Team Leader (16) , Manager (14) , Customer Service Agent (13) , Market Executive (13) , Account Manager (11) , Data Analyst (11) , Senior Software Engineer (10)

What are the pros of working at Trip.com Group according to real employee reviews?

"Great and friendly colleagues" ((in 61 reviews)); "Good salary compared to similar positions with other companies." ((in 44 reviews)); "People are nice and efficent" ((in 40 reviews)); "work life balance is good" ((in 30 reviews)); "There are great company events and team" ((in 30 reviews))

What are the cons of working at Trip.com Group according to real employee reviews?

"Management is bad" ((in 56 reviews)); "These corrupt managers don't promote capable employees; they only promote their sycophants." ((in 14 reviews)); "Terrible shifting rota, no meritocracy, no development whatsoever, poou communication between agents and management, be prepared to work always under pressure" ((in 10 reviews)); "different shifts every week making a bad life balance" ((in 8 reviews)); "Toxic leadership" ((in 7 reviews))

What are the top reviewed Trip.com Group locations?

New York , Los Angeles , Newark , Arlington , China Grove , Norwalk , San Francisco , Budapest

Trip.com Group reviews

4.0

75% would recommend to a friend

(832 total reviews)

Jane Sun

88% approve of CEO

72% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Trip.com Group has an employee rating of 4.0 out of 5 stars, based on 832 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trip.com Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

832 reviews

5.0

Mar 15, 2024

Good job

Customer service specialist

Recommend

CEO approval

Business Outlook

Pros

the benefits are decent, the payment good compared with similar jobs in the market. The communication within the Edinburgh office is mostly excellent, open, and casual. Good chances for promotions and/or moving up within the career-ladder of the company.

Cons

it can be stressful and sometimes one has to remember that some of the rules are made by people from a different culture. But the support from the Edinburgh team is always there.

5.0

Feb 5, 2024

Management listen.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Stuart EU director & Thomas Ops manager very approachable and willing to help with career progression plan. Both have made positive changes to the business.

Cons

Sometimes the procedures could be a little smoother.

3.0

Jan 16, 2024

Super challenge job, multiple tasking

Business development

Recommend

CEO approval

Business Outlook

Pros

Good salary, learn everyday and more activities are held by company

Cons

- Unprofessional management - No proper training for new joiner - Too much multiple taskings - Unstable internal tools - It is not international working environment

Viewing 172 - 174 of 832 Reviews

Jobs at Trip.com Group

Market Manager, Americas

Senior Product & Business Analyst, US & Canada

Trip.com Group

Trip.com Group reviews

Company ratings over time

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Reviews by job title

Good job

Management listen.

Super challenge job, multiple tasking

Jobs at Trip.com Group

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