Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Trip.com Group

      Engaged Employer

      Trip.com Group reviews

      4.0

      75% would recommend to a friend

      (832 total reviews)
      avatar

      Jane Sun

      88% approve of CEO

      72% positive business outlook

      Ratings by demographic groups

      Trip.com Group has an employee rating of 4.0 out of 5 stars, based on 832 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trip.com Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      832 reviews
      3.0
      Mar 28, 2023

      Process and management

      Customer advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      So-so salary Incentive Early payout, sometimes 2-3 days before 15/30 especially if the payday is on Weekend or Monday

      Cons

      Process Unable to dispute DSAT and QC scores Incentives are given out every quarterly Very low night diff Mandatory OT No permanent shuttle service Knowledge based system is not user friendly and efficient to use. Needs a lot more improvement

      4.0
      Mar 17, 2023

      Good place to work, excellent colleagues

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility (when possible and practical) regarding working hours and the possibility to work hybrid. Management listen when I have issues (professional and personal) and try to help as much as possible. Excellent office facilities. Good salary compared to similar positions with other companies. Frequent social events for everybody to enjoy. Good health insurance and benefits.

      Cons

      Depending on the position, the need to work week-ends and odd hours but this is made clear during recruitment.

      avatar
      Trip.com Group Response
      3y
      Thank you for your positive review, we hope you continue to enjoy working for Trip.com Group for many years to come!
      5.0
      Mar 16, 2023

      The best place to work

      Quality checker
      Recommend
      CEO approval
      Business Outlook

      Pros

      Managers are supportive and motivate your growth. Real opportunities for promotion. Great multicultural environment.

      Cons

      No incentive programme in place.

      avatar
      Trip.com Group Response
      3y
      Thank you for your review, we hope you will continue to enjoy your time with Trip.com Group.
      Viewing 181 - 183 of 832 Reviews
      Related searches: Trip.com Group jobs | Trip.com Group salaries | Trip.com Group benefits | Trip.com Group interviews
      ReviewsTrip.com Group reviews

      Glassdoor has 928 Trip.com Group reviews submitted anonymously by Trip.com Group employees. Read employee reviews and ratings on Glassdoor to decide if Trip.com Group is right for you.