Does Trip.com Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Trip.com Group employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Trip.com Group. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Trip.com Group?

75% of Trip.com Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trip.com Group 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Trip.com Group?

Market Manager (52) , Customer Advisor (41) , Customer Service Advisor (39) , Customer Service Representative (31) , Product Manager (26) , Customer Service (18) , Business Development Manager (17) , Software Engineer (16) , Team Leader (16) , Manager (14) , Customer Service Agent (13) , Market Executive (13) , Account Manager (11) , Data Analyst (11) , Senior Software Engineer (10)

What are the pros of working at Trip.com Group according to real employee reviews?

"Great and friendly colleagues" ((in 66 reviews)); "Good salary compared to similar positions with other companies." ((in 49 reviews)); "People are nice and efficent" ((in 37 reviews)); "Good benefit and travel incentives." ((in 29 reviews)); "work life balance is good" ((in 27 reviews))

What are the cons of working at Trip.com Group according to real employee reviews?

"Management is bad" ((in 55 reviews)); "These corrupt managers don't promote capable employees; they only promote their sycophants." ((in 14 reviews)); "Terrible shifting rota, no meritocracy, no development whatsoever, poou communication between agents and management, be prepared to work always under pressure" ((in 11 reviews)); "Toxic leadership" ((in 8 reviews)); "different shifts every week making a bad life balance" ((in 8 reviews))

What are the top reviewed Trip.com Group locations?

New York , Los Angeles , Newark , Arlington , China Grove , Norwalk , San Francisco , Budapest

Trip.com Group reviews

4.0

75% would recommend to a friend

(832 total reviews)

Jane Sun

88% approve of CEO

72% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Trip.com Group has an employee rating of 4.0 out of 5 stars, based on 832 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trip.com Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

832 reviews

3.0

Jul 15, 2019

Not a bad place to start

Quality checker

Recommend

CEO approval

Business Outlook

Pros

Great people, flexibility, cycle to work scheme.

Cons

Lack or organisation, they make promises they then break, high expectations for the salary, rotating shifts in a very random pattern.

5.0

Jul 20, 2018

Market Manager

Market development manager

Recommend

CEO approval

Business Outlook

Pros

Dynamic in positive ways, we could learn a lot of experience by learning cases on different angles.

Cons

Dynamic in negative ways, its non an established company yet.

1.0

Oct 5, 2017

Business development specialist

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Home base because there is no office for business development specialist

Cons

-Not much diversity in the job role so you’ll get bored quickly. You're pretty much stuck doing rate parity checks every day and not much else. - Micro managed - The role is not very autonomous – not able to think for yourself, just do as you’re told. - Director is not a very good leader- he doesn't understand Australia Culture - Lots of favouritism and if you're not one of the favourites, then your chances of moving up the ladder or getting recognised will not come.

Viewing 193 - 195 of 832 Reviews

Jobs at Trip.com Group

Market Manager, Americas

Senior Product & Business Analyst, US & Canada

Trip.com Group

Trip.com Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Not a bad place to start

Market Manager

Business development specialist

Jobs at Trip.com Group

Trip.com Group reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Jobs at Trip.com Group

Trip.com Group reviews FAQs