Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Trip.com Group

      Engaged Employer

      Trip.com Group reviews

      4.0

      75% would recommend to a friend

      (832 total reviews)
      avatar

      Jane Sun

      88% approve of CEO

      72% positive business outlook

      Ratings by demographic groups

      Trip.com Group has an employee rating of 4.0 out of 5 stars, based on 832 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trip.com Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      832 reviews
      4.0
      Feb 26, 2025

      professional company & good experience

      Business development manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Global Brand with Strong Market Presence Diverse Work Environment Competitive Benefits & Compensation Exposure to the Travel Industry work-life balance company is not saving efforts in staff training and development

      Cons

      Decision-Making Processes Can Be Slow information technology overprotection which leads to slow down the progress unwilling to partnership with outsourcing companies to finish projects which leads to overloud teams with work

      5.0
      Feb 26, 2025

      Excellent team, company and culture

      Learning & development specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The office environment is excellent, modern spacious and great facilities. Management are approachable and open to feedback. Multi-cultural workforce, very nice values and sense of inclusion. Lots of engagement activities and freebies.

      Cons

      None so far, very happy to be here

      3.0
      Feb 23, 2025

      Start off super but ended in burnout

      Customer support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Multicultural team and a kind of family atmosphere

      Cons

      High fluctuation in personal and management. Trip.com started off as this cool workplace with table Foosball in a joyful office. In the end when the company after nearly 5 years increasingly harder work conditions had burned me out fully, they let me go 2 months before my 5 year celebration. Trip tried to not pay the yearly bonus and only did so a year later. It all had sounded so wonderfully at the start and ended in a burn out for me. Of course this is a very personal experience but all of my colleagues I started with had left the company for the same reasons. I should have gone with them

      avatar
      Trip.com Group Response
      1y
      We want to sincerely thank you for sharing your personal experience with Trip.com Group, appreciating the time taken to articulate both the initial excitement and the subsequent changes encountered. We take employee wellbeing very seriously and we are sorry to hear that you felt burn out. We thank you for your commitment to the role you undertook and efforts made to support the business. It is important to us that we welcome all new employees to a vibrant work environment and manage to sustain this culture throughout each person’s employee journey. We have a dedicated Culture & Engagement team and are committed to continually evaluate workplace practices and culture. We also are currently relaunching a library of new policies and procedures that have been reviewed and updated following employee feedback and workplace changes. Thank you again for bringing this to our attention. Please do contact us by emailing emea.hr@trip.com. Your input will help us identify areas for improvement and ensure a better experience for all employees.
      Viewing 235 - 237 of 832 Reviews
      Related searches: Trip.com Group jobs | Trip.com Group salaries | Trip.com Group benefits | Trip.com Group interviews
      ReviewsTrip.com Group reviews

      Glassdoor has 928 Trip.com Group reviews submitted anonymously by Trip.com Group employees. Read employee reviews and ratings on Glassdoor to decide if Trip.com Group is right for you.