Does Trip.com Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Trip.com Group employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Trip.com Group. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Trip.com Group?

75% of Trip.com Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trip.com Group 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Trip.com Group?

Market Manager (52) , Customer Advisor (41) , Customer Service Advisor (39) , Customer Service Representative (31) , Product Manager (26) , Customer Service (18) , Business Development Manager (17) , Software Engineer (16) , Team Leader (16) , Manager (14) , Customer Service Agent (13) , Market Executive (13) , Account Manager (11) , Data Analyst (11) , Senior Software Engineer (10)

What are the pros of working at Trip.com Group according to real employee reviews?

"Great and friendly colleagues" ((in 65 reviews)); "Good Salary and work palces" ((in 52 reviews)); "people are nice and helpful" ((in 38 reviews)); "There are great company events and team" ((in 33 reviews)); "Good benefit and travel incentives." ((in 33 reviews))

What are the cons of working at Trip.com Group according to real employee reviews?

"Management is bad" ((in 54 reviews)); "These corrupt managers don't promote capable employees; they only promote their sycophants." ((in 14 reviews)); "Terrible shifting rota, no meritocracy, no development whatsoever, poou communication between agents and management, be prepared to work always under pressure" ((in 11 reviews)); "different shifts every week making a bad life balance" ((in 8 reviews)); "Toxic leadership" ((in 7 reviews))

What are the top reviewed Trip.com Group locations?

New York , Los Angeles , Newark , Arlington , China Grove , Norwalk , San Francisco , Budapest

Trip.com Group reviews

4.0

75% would recommend to a friend

(833 total reviews)

Jane Sun

88% approve of CEO

72% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Trip.com Group has an employee rating of 4.0 out of 5 stars, based on 833 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trip.com Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

833 reviews

2.0

Feb 28, 2025

Promotions

Advisor

Recommend

CEO approval

Business Outlook

Pros

Good for upskill if youd like to have more skills

Cons

2% salary increase from rank and file to support and no annual increase

Trip.com Group Response

1y

Thank you for acknowledging the upskilling opportunities at Trip.com Group. We regret your concerns about the limited salary increases and lack of annual adjustments. We aim to align compensation with market standards and employee contributions. To help us address this, please share specific details via hr_socialmedia@trip.com. Your insights are crucial as we strive to improve transparency and fairness in our compensation policies. We value your feedback and remain committed to fostering a rewarding workplace for all.

3.0

Feb 13, 2025

Bad management

Customer advisor

Recommend

CEO approval

Business Outlook

Pros

Nice facilities and benefits quite good

Cons

Bad management, favoritism, lack of transparency

4.0

Jan 9, 2025

GOOD OTA

Senior ux researcher

Recommend

CEO approval

Business Outlook

Pros

big company and it was a good chance to learn about global business

Cons

too big, decision inefficiency, need more time to launch a project

Viewing 238 - 240 of 833 Reviews

Jobs at Trip.com Group

Senior Product & Business Analyst, US & Canada

Market Manager, Americas

Trip.com Group

Trip.com Group reviews

Company ratings over time

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Reviews by job title

Promotions

Bad management

GOOD OTA

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