Trip.com Group reviews

4.0

75% would recommend to a friend

(832 total reviews)
avatar

Jane Sun

88% approve of CEO

72% positive business outlook

Trip.com Group has an employee rating of 4.0 out of 5 stars, based on 832 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trip.com Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

832 reviews
5.0
Jan 7, 2025
Recommend
CEO approval
Business Outlook

Pros

good colleagues and leadership, collaborative

Cons

result oriented, top down target makes demotivate

3.0
Jan 4, 2025

Shoulder Shrugging experience

Recommend
CEO approval
Business Outlook

Pros

Pretty decent pay which is more of like hardwork pay off basis (work harder, get more allowance). Plus, you will get to meet nice colleagues that helps around (not toxic ones).

Cons

There are few points that needs to be called out on this: 1. Management side is more towards boot licking. If you would like to get promoted, you will either need to do certain 'unpaid/ uncalled for' work for them or just provide them bootlicking phrases. If they don't like you, don't expect to get promoted or anything. 2. The employee benefits are lacking compared to other companies which is equally large (competitor). They always organize 1 to 1 sessions asking for feedback, they nod to our suggestions but it never gets forwarded to the higher ups. 3. When you make a mistake in one of your tasks, you will get a message ping from the QA staffs asking 'Why?' which is rather odd because the right thing to say is 'You made a mistake here, please check and reconfirm it', not asking an employee 'Why did you do this?' It demotivates employees and makes them anxious especially in the middle of working hour. I would've recommend it previously but now it has gotten worse.

Viewing 250 - 252 of 832 Reviews

Glassdoor has 928 Trip.com Group reviews submitted anonymously by Trip.com Group employees. Read employee reviews and ratings on Glassdoor to decide if Trip.com Group is right for you.