Does Trip.com Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Trip.com Group employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Trip.com Group. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Trip.com Group?

75% of Trip.com Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trip.com Group 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Trip.com Group?

Market Manager (52) , Customer Advisor (41) , Customer Service Advisor (39) , Customer Service Representative (31) , Product Manager (26) , Customer Service (18) , Business Development Manager (17) , Software Engineer (16) , Team Leader (16) , Manager (14) , Customer Service Agent (13) , Market Executive (13) , Account Manager (11) , Data Analyst (11) , Senior Software Engineer (10)

What are the pros of working at Trip.com Group according to real employee reviews?

"Great and friendly colleagues" ((in 61 reviews)); "Good Salary and work palces" ((in 51 reviews)); "People are nice and efficent" ((in 39 reviews)); "work life balance is good" ((in 28 reviews)); "There are great company events and team" ((in 28 reviews))

What are the cons of working at Trip.com Group according to real employee reviews?

"Management is bad" ((in 53 reviews)); "These corrupt managers don't promote capable employees; they only promote their sycophants." ((in 14 reviews)); "Terrible shifting rota, no meritocracy, no development whatsoever, poou communication between agents and management, be prepared to work always under pressure" ((in 11 reviews)); "Toxic leadership" ((in 9 reviews)); "different shifts every week making a bad life balance" ((in 8 reviews))

What are the top reviewed Trip.com Group locations?

New York , Los Angeles , Newark , Arlington , China Grove , Norwalk , San Francisco , Budapest

Trip.com Group reviews

4.0

75% would recommend to a friend

(834 total reviews)

Jane Sun

88% approve of CEO

72% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (834 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

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Parent or family caregiver

Veteran status

Trip.com Group has an employee rating of 4.0 out of 5 stars, based on 834 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trip.com Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

834 reviews

4.0

Mar 19, 2024

Good opportunities

Wfm analyst

Recommend

CEO approval

Business Outlook

Pros

Great options to grow/improve/gain experience and start a carreer

Cons

Salary could be improved, level system could also be more streamlined

4.0

Mar 18, 2024

Positive changes over the last year

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Multicultural team - Hybrid and remote working options - Possibility to progress within the company - Good support from direct line manager

Cons

- Salary gaps between functions is sometimes incoherent (between employee managing teams and those who don't). - Procedures are sometimes detrimental to advisors.

4.0

Mar 15, 2024

Love working in the Flight Department!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Employee Benefits (Health plan, pension, travel/hotel coins...) Job security Work Flexibility/Work-Life Balance Multicultural Working Environment Training and Development program Company Growth Working with branches all over the world Weekly culture events/activities Great Location

Cons

Our office is probably a minus for Noise/Heat/Light.

Viewing 262 - 264 of 834 Reviews

Jobs at Trip.com Group

Senior Product & Business Analyst, US & Canada

Market Manager, Americas

Trip.com Group

Trip.com Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good opportunities

Positive changes over the last year

Love working in the Flight Department!

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