TruStage reviews

Thank you for your feedback. I appreciate your quote. It really reflects what makes a difference to our customers: a genuine commitment to put their needs first. I also appreciate how you have intentionally used this philosophy for action in your leadership behaviors. As we look to be the difference for our customers and consumers, we want to ensure we are getting the best ideas from the market, our employees and the industry. The use of consultants and external advisors can present ideas or approaches that we may not identify on our own. However, that is not to say we don’t have ideas within the organization. You should always feel empowered to speak up, share your thoughts, ideas and vision. Please know that I encourage you to talk with your manager about ideas and thoughts for the organization. You are also welcome to reach out to me personally for a more in-depth conversation. Linda Nedelcoff, SVP, HR

Thank you for sharing your feedback. I can understand your frustration. We are absolutely committed to building an inclusive environment at CUNA Mutual Group; one that allows everyone to grow, contribute and be successful. Bob’s direction to us is clear: we need to innovate, and to do that we need to welcome and embrace new ideas, and challenge those around us to do the same. I know different teams and departments are at varying levels of maturity with that, but I do believe we’re making progress. I encourage you to continue doing what you’re doing. Challenge those around you to try new ideas, to innovate. Keep asking questions. If you want to talk further, I invite you to contact me directly for a confidential discussion. Linda Nedelcoff, SVP, HR