Is True Food Kitchen a good company to work for?

True Food Kitchen has an overall rating of 3.6 out of 5, based on over 749 reviews left anonymously by employees. This rating has increased by 4% over the last 12 months. 47% of employees would recommend working at True Food Kitchen to a friend and 29% have a positive outlook for the business. The best reviews about True Food Kitchen have been left by employees working as Bartender , Server/Bartender and General Manager .

Does True Food Kitchen pay their employees well?

According to anonymously submitted Glassdoor reviews, True Food Kitchen employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at True Food Kitchen. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at True Food Kitchen?

47% of True Food Kitchen employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated True Food Kitchen 3.5 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at True Food Kitchen?

Server (197) , Server/Waiter (87) , Hostess (70) , Bartender (31) , Server/Bartender (28) , Host (22) , Host/Hostess (20) , Line Cook (18) , General Manager (17) , Server/Waitress (12) , Busser/Runner (10) , Manager (9) , Sous Chef (9) , Chef (8) , Executive Chef (7)

What are the pros of working at True Food Kitchen according to real employee reviews?

"Good pay and good values behind their purpose in their meal" ((in 46 reviews)); "Hospitality experience and great coworkers" ((in 45 reviews)); "Some good people there that made the work tolerable" ((in 36 reviews)); "Local store staff are great." ((in 34 reviews)); "Good money if it’s busy" ((in 25 reviews))

What are the cons of working at True Food Kitchen according to real employee reviews?

"managers were rude and not accommodating" ((in 36 reviews)); "Long hours and underpaid" ((in 32 reviews)); "Blatant favoritism." ((in 15 reviews)); "No benefits." ((in 9 reviews)); "no work life balance even though company preaches it during all company conference calls." ((in 8 reviews))

What are the top reviewed True Food Kitchen locations?

Austin , Chicago , Plano , San Diego , Newport Beach , Phoenix , Dallas , Atlanta , Nashville , Fairfax , Scottsdale , Palo Alto , Bethesda , Kansas City , Denver , Boca Raton , Walnut Creek , Pasadena , Jacksonville , Alpharetta , Houston , Santa Monica , The Woodlands , New Orleans , King of Prussia , El Segundo , Naples , Hackensack , Arlington , Garden City

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True Food Kitchen

True Food Kitchen reviews

3.6

47% would recommend to a friend

(737 total reviews)

Peter Koumas

Not enough data to show CEO approval

29% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.5

Work/Life balance

3.3

Culture & values

3.1

Compensation and benefits

2.9

Career opportunities

2.8

Senior management

True Food Kitchen has an employee rating of 3.6 out of 5 stars, based on 737 company reviews on Glassdoor which indicates that most employees have a good working experience there. The True Food Kitchen employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Reviews by job title

737 reviews

1.0

May 1, 2025

Terrible Management

To go specialist

Recommend

CEO approval

Business Outlook

Pros

Fun coworkers. Job easy once you learned the food.

Cons

Management was terrible. Very poor communication. Not upfront about how long to get promoted to the next position. They lie to you to fill lesser positions. Tips were often missing and inaccurate. Our clock out times and breaks were edited removing time worked. Many people sent complaints to upper management and HR but zero response. People still waiting to get paid and no one calls us back. GM makes awkward comments to people. I heard it used to be better before CEO changed. I don't recommend this job or this company. It's not doing well. They are closing this location.

True Food Kitchen Response

Thank you for taking the time to share your experience. True Food Kitchen is committed to fostering a workplace culture built on transparency, respect, and continuous improvement. While we're disappointed that your experience did not reflect those values, we take all feedback seriously and use it to guide our efforts to strengthen team communication, operational integrity, and leadership accountability. We remain focused on delivering a positive employee experience and evolving as an organization that people are proud to be a part of. Thank you again for your time with us, and we wish you continued success in your career.

4.0

Apr 29, 2025

Hard but Strong environment

To go specialist

Recommend

CEO approval

Business Outlook

Pros

The environment at true food kitchen was very positive. Asking for help, especially early on is not only accepted, but welcomed.

Cons

Highly trafficked, so a good deal of work at rush hours.

True Food Kitchen Response

Thank you for your review! We are thrilled to hear that you felt supported and heard by your restaurant team. We truly appreciate your feedback and strive to maintain an environment where all team members feel welcomed and heard.

2.0

Apr 28, 2025

Too much confusion

Server/bartender

Recommend

CEO approval

Business Outlook

Pros

flexibility and very easy to get a day off

Cons

management are all of different pages, favoritism is a huge issue, bullying, toxic work environment, people are fake, filthy, dishonest management, the sewerage is a problem.

True Food Kitchen Response

Thanks for sharing your experience. We're sorry to hear about your concerns regarding favoritism and the work environment. We value fairness and will look into this matter to ensure all team members have equal opportunities to succeed. Your feedback is important to us as we strive to create a supportive and inclusive workplace.

Viewing 61 - 63 of 737 Reviews

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Terrible Management

Hard but Strong environment

Too much confusion

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