True Food Kitchen reviews

3.6

47% would recommend to a friend

(737 total reviews)

Peter Koumas

Not enough data to show CEO approval

29% positive business outlook

True Food Kitchen has an employee rating of 3.6 out of 5 stars, based on 737 company reviews on Glassdoor which indicates that most employees have a good working experience there. The True Food Kitchen employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

737 reviews
2.0
Apr 28, 2025

Too much confusion

Recommend
CEO approval
Business Outlook

Pros

flexibility and very easy to get a day off

Cons

management are all of different pages, favoritism is a huge issue, bullying, toxic work environment, people are fake, filthy, dishonest management, the sewerage is a problem.

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True Food Kitchen Response
1y
Thanks for sharing your experience. We're sorry to hear about your concerns regarding favoritism and the work environment. We value fairness and will look into this matter to ensure all team members have equal opportunities to succeed. Your feedback is important to us as we strive to create a supportive and inclusive workplace.
1.0
Feb 23, 2025
Recommend
CEO approval
Business Outlook

Pros

- Good clientele who are very respectful and in a wealthy area - You get cash at the end of every shift as a server

Cons

- Managers are pushing SALES QUOTAS with no additional compensation, and if you fail to meet the quota you must attend mandatory classes on your off days - They keep you up to an hour after you stop getting paid to do side-work - On top of the payout structure which already costs you around ~25% of total tips made, if you commute with a car there are no free parking alternatives less than $8-$10 per shift. - Managers are very predatory and will guilt trip you, attempting to change the narrative of any conflict onto you, and continue to bad-mouth you after you leave the job using you as examples of what not to do (mentioning you by name)

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True Food Kitchen Response
1y
Thank you for taking the time to share your experience. We are concerned about the challenges you've mentioned regarding sales quotas, mandatory classes, side-work expectations, and overall management practices. We strive to create a fair and supportive work environment, and we take feedback like this seriously. We will look into this, thank you for bringing it to our attention.
3.0
Dec 29, 2024

Was great till they sold out

Recommend
CEO approval
Business Outlook

Pros

Great food to serve. Started out great.

Cons

Seems they sold to a non restaurant group. Constant manager turnover. Chefs not motivated. Going on wait times because the kitchen couldn't handle even a little pressure

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True Food Kitchen Response
1y
Thank you for sharing your feedback. We understand how important consistency is, and we're actively working to address challenges within our team to ensure a smoother and more enjoyable experience for all of our team members. Your feedback about management and the kitchen performance has been noted, as we're committed to improving operations and maintaining the high standards we expect. Thanks again for your insights.
Viewing 19 - 21 of 737 Reviews

Glassdoor has 749 True Food Kitchen reviews submitted anonymously by True Food Kitchen employees. Read employee reviews and ratings on Glassdoor to decide if True Food Kitchen is right for you.