Does Trupanion pay their employees well?

According to anonymously submitted Glassdoor reviews, Trupanion employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Trupanion. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Trupanion?

41% of Trupanion employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trupanion 3.7 out of 5 for work life balance, 3.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Trupanion?

Member Experience Specialist (22) , Customer Service Representative (21) , Account Manager (15) , Claims (14) , Retention Specialist (12) , Territory Partner (10) , Manager (9) , Sales (9) , Sales Representative (7) , Claims Specialist (6) , Customer Care Specialist (6) , Sales Specialist (6) , Actuarial Analyst (5) , Claims Adjuster (5) , Claims Adjudication Specialist (4)

What are the pros of working at Trupanion according to real employee reviews?

"Generally great benefits!" ((in 69 reviews)); "Many good people working there." ((in 28 reviews)); "Great culture and Atmosphere at Trupanion" ((in 16 reviews)); "There is a good work life balance and they're very diverse." ((in 15 reviews)); "Work from home, flexible hours, great insurance." ((in 15 reviews))

What are the cons of working at Trupanion according to real employee reviews?

"low pay but can bring pet to work" ((in 27 reviews)); "Senior leadership has non working bros or hard working chicks." ((in 24 reviews)); "Snotty, infantile, and inexperienced managers that have no business leading ANYONE." ((in 23 reviews)); "RSU's price continues to tank due to poor management decisions." ((in 18 reviews)); "Middle and upper management can be incredibly hard to deal with (middle management has VERY little support.)" ((in 12 reviews))

What are employees saying about Trupanion layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Trupanion layoffs and their outlook for job security at Trupanion in 2026.

What are the top reviewed Trupanion locations?

Seattle , Ballard , Los Angeles , Chicago , Chattanooga , Las Vegas , West Seattle , South Seattle , Hoboken , Leesburg , New York , Suffern , Milwaukee , San Antonio , Nashville , Bakersfield , Orange , Mountlake Terrace , Renton , Orlando , Atlanta , Delran , Shoreline , Remote , South Florida , Georgetown

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Trupanion

Trupanion reviews

3.2

41% would recommend to a friend

(427 total reviews)

Margi Tooth

36% approve of CEO

38% positive business outlook

Ratings by category

3.7

Work/Life balance

3.6

Diversity & inclusion

3.4

Compensation and benefits

3.2

Culture & values

2.7

Senior management

2.7

Career opportunities

Trupanion has an employee rating of 3.2 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trupanion employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.3 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

427 reviews

5.0

Dec 11, 2022

Good place to work

Accountant

Recommend

CEO approval

Business Outlook

Pros

Good work life balance yes

Cons

No 401k matching un fortunately

Trupanion Response

Thanks for sharing your feedback! Work-life balance has been a high priority with Trupanion over the years and it is always great to hear that echoed in your employee experience. If you would like any additional resources around our employee benefits package and how other items can offset the lack of a 401K match, I encourage you to reach out to our benefits team at Benefits@Trupanion.com .

3.0

Nov 29, 2022

Good entry level into sales

Sales specialist

Recommend

CEO approval

Business Outlook

Pros

Generous PTO. Company truly does believe in work/life balance.

Cons

Commission structure changed for the worse. before pay was decent. Today you have to work 3 times as hard for the same pay!

5.0

Nov 26, 2022

Great Company

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Great place to work. Nothing but good things to say

Cons

There are no cons for working here

Viewing 313 - 315 of 427 Reviews

Jobs at Trupanion

Veterinary Sales Associate (Part-Time) – Seminole County, FL

Seminole, FL

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Operations & Automation Partner

Operations & Automation Partner

Manufacturing Engineer

Manufacturing Engineer