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      Trupanion

      Engaged Employer

      Trupanion reviews

      3.2

      41% would recommend to a friend

      (426 total reviews)
      avatar

      Margi Tooth

      36% approve of CEO

      38% positive business outlook

      Ratings by demographic groups

      Trupanion has an employee rating of 3.2 out of 5 stars, based on 426 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trupanion employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.3 stars).

      Reviews by job title

      426 reviews
      3.0
      Apr 27, 2018

      New Customer Representive

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Generous PTO and Plenty of leads to work with. Opportunity to work from home.

      Cons

      Complete disconnect with senior management. Company is growing too quick and that could be a good thing, but definitely a bad if there isn't a set plan on how to deal with continuous growth. Minimum wage base pay.

      5.0
      Apr 24, 2018

      A wonderful place to work.

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Open atmosphere. Strong message of be yourself. This is evident in no dress code, people are truly individuals within the walls of Trupanion. -Constant change! If you’re adverse to change, this is not the place for you. The company has continued to grow and change since I joined a couple years ago. -DOGS! You can’t have a bad day when you are surrounded by dogs. -There are constant new opportunities to pursue within the company so there’s no chance to be bored. -The compensation plan pays you for how well you do. It’s unique and can sound scary but in two different departments of the low base pay, high bonus - it’s truly proof that your work can “pay off” here. -Socially it’s a wonderful group of different people from different backgrounds and there are many fun ways to get to know your coworkers through clubs and events.

      Cons

      -With the constant change and growing workload, it seems harder to get answers when something needs collaborative finish. -The pay arrangement can be scary at first. -Coworkers that complain about the stupidest things not realizing how good they have it here. (There are complaints in the stupid box about having to hear people urinate in the bathroom. So facilities management went and bought a white noise machine for the shared restroom. I’m sure that doofus went on to complain about something else.

      1.0
      Mar 27, 2018

      People

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Most of the people in the office are great, same with the pets!

      Cons

      The leaders have a lot to learn. They have no clue what is going on and blame the wrong people.

      Viewing 322 - 324 of 426 Reviews
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      ReviewsTrupanion reviews

      Glassdoor has 442 Trupanion reviews submitted anonymously by Trupanion employees. Read employee reviews and ratings on Glassdoor to decide if Trupanion is right for you.